The two key things to look for in a brickwork supplier

When it comes to choosing your brickwork supplier, you need to know you’re in safe hands. Poor service or quality can lead to delays, lost revenue and even a damaged reputation.

As such, you must know exactly what you’re getting yourself into before you sign up with anyone.

At Multifix, we have been supplying contractors in the construction industry for over 30 years now. In that time, we’ve picked a few things up along the way. Given brickwork is one of our specialist sectors, we believe we have found a winning formula to give you what you need when shopping for supplies.

With that in mind, we have listed the two main things you need to find out when you’re looking for a brickwork supplier.

Do they stock the best brickwork products?

With brickwork especially, you must be using good products. Whether it be for durability, weather resistance or structural integrity, shortcuts are quickly exposed. As such, having proven products is essential.

It’s one of the main reasons why we stock leading brands, such as ARC, Vista, Timlock, Rytons and Ancon. In addition, we are proud to be a premium distributor of industry leaders Visqueen and their DPC. For those unaware, DPC is short for damp-proof course membrane and stops moisture rising through walls or floors in homes.

Taking this into account, when you’re looking at who to be your supplier, check to see exactly what kind of products they have.

If you see their ranges or product agreements and don’t feel confident in what you’re seeing, even if it’s cheap, walk away and find someone else.

If you’re using excessively cheap products, there’s a good chance things will end up being more expensive for you in the long run.

This is because the materials will likely have to be replaced when you could’ve got it right the first time of asking.

Exactly what kind of service is the brickwork supplier providing?

If the supplier you’re after has a product range that you can trust and feel comfortable about using, then the next thing to determine is how they operate.

There are quite a few things here you have to consider. Is next-day delivery an option? If so, what is the latest time to order? And do I have to pay for the delivery?

On the topic of delivery, will my goods come on a courier or will they be delivered by a van as part of the company’s fleet?

How about their customer service team? Are they reachable at all times during the business day, or is it email contact only?

When it comes to ordering, how can I do so? Is it only by phone or by email, or is there an online portal?

Every single one of these questions will have to be asked and the information should be very easy to discover.

What do Multifix offer?

In our case, we do offer next-day delivery and the cut-off time is 5pm. However, for pallet couriers and nationwide delivery, the cut-off time is 4pm. We also have a minimum order value of £50 for free delivery.  

Depending on where you are ordering from, your delivery will come on one of our own vans, driven by one of our own drivers. You can check every postcode that we deliver to here. 

Our knowledgeable customer service team is available 8:30-5 via phone, WhatsApp or email and will take orders for you. Equally, we do have an online customer portal you can use for ordering.

If you come across a company that isn’t being transparent in what they offer, you are better off avoiding them altogether.

Choosing a brickwork supplier that is right for you

Like we said at the beginning, what matters most is that you have a supplier that is right for you. They need to be able to work to your schedule.

The chances are, if you can find one with a good product range and with good service, you’ll be onto a winner.

In turn, this makes your life a lot easier as you can order with confidence and build a great relationship with that supplier.

If you wish to speak with us about the possibility of being your brickwork sundries supplier, or even recommending one, you can get in contact with us here.