Refund and Return Policy
30 Day Money Back Guarantee:
We offer a 30 Day Money Back Guarantee – you can return any unwanted item within 30 days. A full credit will be issued as long as it is unused, in a saleable condition, with original packaging and with all component parts.
You should include a copy of the invoice or reference to your company name/order number, with the goods.
The returns address is as below:
F.A.O: Returns Department
111 River Road
We offer a carrier pick up service if you do not have a method of returning the goods to the above address, however, depending on the circumstances, this may incur a charge. For more information call our customer service team on 0203 248 4086 or email: [email protected]
Any goods that arrive to you and are faulty, please contact us on 0203 248 4086 or at [email protected] and we will collect and re-deliver alternative goods as quickly as possible.
Any orders which have not been dispatched can be cancelled by calling 0203 248 4086.