How will your driver know where to leave my goods?
Given how important deliveries are within the construction industry, it’s imperative that they are delivered to a location where they can be safely stored and easily found, if no-one can greet the driver.
At Multifix, we are proud to say that we have a 99.3% success rate when it comes to our deliveries, but how do we know where to leave your items?
In this article, we will explain how we achieve this and go into detail about some of the measures we take to ensure you get what you need safely and securely.
When our drivers are 10 minutes away, they will give you a call to let you know that they are to be expected.
This therefore allows you to either meet us at a location of your choosing, or for you to send a team member down to greet us and pick up the goods.
If we can have a face-to-face meet with either you or a member of your team, we are able to guarantee that your goods will be safely delivered.
However, for a variety of reasons, this isn’t always possible. Maybe you’re up against it a bit and can’t take the time out to meet us, or your team are busy going flat out to hit the deadline and don’t want to stop.
We understand this can happen, so via our customer portal, you have the power to upload a photo of exactly where you want us to leave your items.
There’s nothing worse than having your items left in a location you don’t want them to be in, or one that risks them being unintentionally damaged, so having your seal of approval is always a huge help.
In the event that we can’t meet you face to face or we haven’t been told a location to leave the goods, our drivers – who have many years of working with sites – will leave them in a secure location themselves.
Rather than leave you to find it though, our drivers will always take a picture of the delivered goods and upload that to your order via the customer portal, so you can see yourself exactly where they have been left.
We don’t want you wasting time scrambling around to find where they could be, so this proof of delivery is a very effective way of getting around that.
As you can see, we have a plan A, B and C when it comes to ensuring your delivery is successful as we know how important it is that you receive your goods in a timely manner.
It is because of using this three-pronged approach that we have the success rate that we do and the entire system was devised very much with you in mind.
To find out exactly where we deliver to, you can click this link here.
At Multifix, we are proud to say that we have a 99.3% success rate when it comes to our deliveries, but how do we know where to leave your items?
In this article, we will explain how we achieve this and go into detail about some of the measures we take to ensure you get what you need safely and securely.
We always try to meet a member of the team
When our drivers are 10 minutes away, they will give you a call to let you know that they are to be expected.
This therefore allows you to either meet us at a location of your choosing, or for you to send a team member down to greet us and pick up the goods.
If we can have a face-to-face meet with either you or a member of your team, we are able to guarantee that your goods will be safely delivered.
You have the option to tell us where to leave them
However, for a variety of reasons, this isn’t always possible. Maybe you’re up against it a bit and can’t take the time out to meet us, or your team are busy going flat out to hit the deadline and don’t want to stop.
We understand this can happen, so via our customer portal, you have the power to upload a photo of exactly where you want us to leave your items.
There’s nothing worse than having your items left in a location you don’t want them to be in, or one that risks them being unintentionally damaged, so having your seal of approval is always a huge help.
We will always take a picture for your records
In the event that we can’t meet you face to face or we haven’t been told a location to leave the goods, our drivers – who have many years of working with sites – will leave them in a secure location themselves.
Rather than leave you to find it though, our drivers will always take a picture of the delivered goods and upload that to your order via the customer portal, so you can see yourself exactly where they have been left.
We don’t want you wasting time scrambling around to find where they could be, so this proof of delivery is a very effective way of getting around that.
Having you in mind, always
As you can see, we have a plan A, B and C when it comes to ensuring your delivery is successful as we know how important it is that you receive your goods in a timely manner.
It is because of using this three-pronged approach that we have the success rate that we do and the entire system was devised very much with you in mind.
To find out exactly where we deliver to, you can click this link here.