October 2023 Portal Updates

The Multifix Customer Portal

Multifix strives to continually build and improve our Customer Portal to ensure your procurement is an easy and simple process. Our quotation process is improving. Here's what that will mean for you:

All quotations and order acknowledgments will now be automatically sent through email. The 'View Quote' button will then take you to your quote within our Customer Portal. 

Note that if you are the company admin, you will see all company quotes.

If you do not have a Customer Portal account, you will be able to view the quotations and order acknowledgments but you will not be able to do anything further. 

Sign up to the Customer Portal now for full access.

As seen above, you are then taken to your quote. At the bottom of each quote will be 3 buttons. 

Reject Quote: This will then pop up a quick message asking the reasons for rejection. 

Save For Later: This will save your quote so you can place it another time. 

Edit & Confirm Quote: This will allow you to add or take items off your order and place your order once you are happy. 

You can also add a comment under the 'Comments' section where you can ask any questions or queries which will go straight to our Sales team.

What else has improved?

Note: Spend limit is set within the user permission of each user. Requisitions have to be enabled on each user for this to work.

Lastly, for our mobile users on the Portal, our footer has changed. 

Your footer will now contain shortcuts to the most used items from our Portal interface