“Top-notch service” – Portview customer testimonial of Multifix

At Multifix, we believe in the importance of people. This is especially the case when it comes to reviews of our service, which we value dearly.  

It’s one thing us saying we can provide you with something, but it’s another if you yourselves are saying that we can indeed stick to our word. 

We sometimes get feedback from our customers and in this instance, we would like to share it by way of a written testimonial.  

“Keeping excellent customer service alive” 

Berina Rice, Purchasing Manager of Portview, had this to say about us in response to helping her with an order: 

“A big thank you to the lovely Multifix team for keeping excellent customer service alive and well in the UK, whilst most other suppliers have totally gone to the dogs since Covid. 

“You phone Multifix and you get top-notch service. An actual human being actually answers the phone and pretty quickly, too! A human being who is knowledgeable, friendly, polite and who actually cares and wants to solve your problems. 

Believe you me, that is so hard to find now in this era of “no reply” sales confirmations, the dreaded chatbots and sales confirmations from “the sales team” – no name, no email and no telephone. Keep up the great work, you are all fantastic!” 

Here to help 

Receiving praise like this is far from a given and is the result of a lot of dedication and hard work from everyone across the company.  

It is always exceptionally pleasing to hear feedback like this, knowing that we have made your lives a little bit easier and less complicated.  

If you would like to submit your own testimonials or feedback for us, good or bad as it’s all helpful for us, you can do so here.