I only want own-van delivery, how can you help me?
When your order doesn’t show up as expected, we completely understand why that is so annoying for you, as the knock-on effect from that can be very damaging.
As a result of repeated missed orders, some of you have taken the mindset of ‘if my order isn’t delivered by a company’s own van, then I don’t want to know’, given that you get much more assurances with a company’s own van than otherwise.
At Multifix, we are very proud of our van fleet and in this article, we will explain how we can help you, if own-van delivery is what you’re seeking.
From our warehouse at Barking, we have 15 vans that are ready and waiting to transport your goods to you, when we say we’ll get them to you.
You can also live track your order via our customer portal, which will not only give you an accurate estimated time of arrival, but will also show you exactly where they are on the map.
On top of that, our drivers will contact you when they are 10 minutes away, giving you time to prepare for when they arrive.
We take it upon ourselves to hire our own drivers, as we like to know exactly who is driving our vans and trust the people doing so.
Our drivers have been with us for years and know their routes like the back of their hands, while always doing their job to the best of their ability.
In fact, some have struck up professional working relationships over the years, with some clients even insisting on a certain driver delivering their products!
In addition, we are very proud of the fact that our van fleet has FORS Silver accreditation, which means that we “employ good practice and comply with the requirements laid out by the FORS Standard”.
This means that our drivers have been well trained, that our vans have additional safety measures as standard and most importantly, that your delivery will be reliable.
For more information on what FORS accreditation means and how it impacts you as a customer, please click here.
It’s worth noting that our own vans do not go nationwide – they cover a decent portion of the country, especially in the south, but we can’t go across the country just yet.
Those areas that are out of our reach are tended to by professional couriers. We have a 99% delivery success rate with our couriers, which make up around 8.5% of our daily outgoing vehicles. You can see exactly where our own vans will deliver to here.
Having our fleet of vans is very important to who we are, as we believe it is one of the best ways that can ensure reliable and successful delivery.
We are always looking to improve both our fleet and our routes and we will always assess whether we can expand in a way that is beneficial for you.
To speak with an expert about our own-van delivery, or to find out more about how Multifix can help you, please get in touch with us here.
As a result of repeated missed orders, some of you have taken the mindset of ‘if my order isn’t delivered by a company’s own van, then I don’t want to know’, given that you get much more assurances with a company’s own van than otherwise.
At Multifix, we are very proud of our van fleet and in this article, we will explain how we can help you, if own-van delivery is what you’re seeking.
A formidable fleet
From our warehouse at Barking, we have 15 vans that are ready and waiting to transport your goods to you, when we say we’ll get them to you.
You can also live track your order via our customer portal, which will not only give you an accurate estimated time of arrival, but will also show you exactly where they are on the map.
On top of that, our drivers will contact you when they are 10 minutes away, giving you time to prepare for when they arrive.
Reliable drivers
We take it upon ourselves to hire our own drivers, as we like to know exactly who is driving our vans and trust the people doing so.
Our drivers have been with us for years and know their routes like the back of their hands, while always doing their job to the best of their ability.
In fact, some have struck up professional working relationships over the years, with some clients even insisting on a certain driver delivering their products!
Trusted and accredited
In addition, we are very proud of the fact that our van fleet has FORS Silver accreditation, which means that we “employ good practice and comply with the requirements laid out by the FORS Standard”.
This means that our drivers have been well trained, that our vans have additional safety measures as standard and most importantly, that your delivery will be reliable.
For more information on what FORS accreditation means and how it impacts you as a customer, please click here.
Where do you deliver to?
It’s worth noting that our own vans do not go nationwide – they cover a decent portion of the country, especially in the south, but we can’t go across the country just yet.
Those areas that are out of our reach are tended to by professional couriers. We have a 99% delivery success rate with our couriers, which make up around 8.5% of our daily outgoing vehicles. You can see exactly where our own vans will deliver to here.
Proven to help
Having our fleet of vans is very important to who we are, as we believe it is one of the best ways that can ensure reliable and successful delivery.
We are always looking to improve both our fleet and our routes and we will always assess whether we can expand in a way that is beneficial for you.
To speak with an expert about our own-van delivery, or to find out more about how Multifix can help you, please get in touch with us here.