When will my Multifix order be delivered?

Deliveries are the lifeblood of any business, so the key question after making an order is always, “When will it turn up?” 

This is especially the case with construction. Missed or late deliveries can lead to delays, which subsequently hits you straight in the pocket.  

As such, that question of ‘when will it turn up?’ is especially valid when you’re on a site. However, in our case, there are a few different answers to that question.  

There are a few variable factors that have to be taken into consideration when you order with us, which can impact your delivery time. 

This includes whether you’ve ordered next-day delivery or not, or whether you’re in reach of our fleet of vans or not. You can find out where our fleet of vans will travel to here. If you’ve ordered before 4pm, you will be eligible for next-day delivery. 

However, if you order between 4pm and 5pm, depending on your order, we may be able to squeeze it in next day.  

In this article, we will pinpoint your most likely time of arrival for a parcel, depending on how you’ve ordered with us. 

It is worth noting that all orders can be tracked via the customer portal, but we understand that you need to have a vague idea of an arrival time upon purchase.  

I’m in geographic reach of your vans and I’ve ordered next-day delivery – when can I expect my order? 

In this scenario, first and foremost, you can expect to have your parcel the next day. What’s more is that it is likely to arrive before 12pm midday.  

We say this because 75% of our deliveries are on site before 12pm midday. While we cannot say for certain that you’ll be part of the 75%, there is a very good chance you will be.  

In fact, in some instances, we’ve delivered to sites before you’ve even started to work! You’ll be able to find out for certain via the customer portal, but we strive for that window.  

Speed is one of our core principles at Multifix and we want you to have your order as early as possible, so that you can get your jobs done faster.  

As with every delivery, you can expect a call from one of our drivers when they are 10 minutes out, but in regards to time, there’s a high chance it arrives before midday.  

I’m still in geographic reach, but I’ve missed the next-day delivery deadline. When can I expect my order? 

So, this depends on when you’ve actually placed the order and what you’ve ordered. If you’ve put in for a small order between 4pm and 5pm, there is a chance you may still get it the next day.  

However, we cannot guarantee this. It goes without saying though that we will try our best to make sure you can get it as quickly as possible.  

If you have put in for a large order between 4pm and 5pm and it requires a pallet, then it will be too late for the next day.  

As an example then, if you’ve put in a large order after 4pm or made an order at like 6pm on a Monday, your goods will be delivered to you on the Wednesday.  

It’s the same logic over the weekend, too. So if you are outside the next-day delivery ordering times and you place an order on the Friday, you will get it on the Tuesday.  

I am out of your van’s geographic reach, but I’ve ordered for next-day delivery. When will my order arrive? 

This one is a little harder to predict. While Multifix now delivers nationwide, our own vans don’t go nationwide – yet, anyway. It’s certainly something in the pipeline, but not something we can offer this second. As such, the areas we can’t get to, we send a courier to.  

This takes away a large element of our control. Things that we would do as standard; for example, calling you 10 minutes before and doing our best to get your order to you before midday, we can’t ensure.  

What we can ensure is that if you have ordered for the next day and live out of our reach, you will get it the next day, as promised.  

We will do all we can to make sur your delivery is with you before 12pm midday, as we would with the vans in our control, but we can’t definitively say.  

I haven’t ordered for next-day delivery, but I’m out of your geographic reach. When can I expect my order? 

Much like if you have ordered next-day delivery, if you are out of the van geographic region, then your goods will be sent to you via courier.  

They will be sent two days after order; so if you order late on a Monday, they’ll be there on a Wednesday. 

In the same vein as with own-brand, if you have a small order and that’s placed between 4pm and 5pm, there is a chance it could be with you the next day.  

However, this isn’t something we can say with certainty. Also, any large orders or orders that require a pallet that are filed between 4pm and 5pm will not be eligible for next-day delivery. 

We will always try to get your products to you before midday, but again, we can’t guarantee that this will be the case for you.  

Getting you the products that you need 

We understand that having your items as quickly as possible is vital for your projects. This is why we do all we can to get them to you in a timely manner.  

We said at the start of the article that it’s very difficult to pinpoint an exact time because of the variables, but hopefully you have a clearer idea now of what to expect.  

If in doubt though, the tracking order on the customer portal will always give you up-to-date information as to where your order is.  

For more information about Multifix or to place an order with us, you can get in contact with us via this link.