Expert Hub

All your questions answered

Video
How to install Multifix Portal on Android

In this video, we’ll guide you through the simple steps to download the Multifix Portal on your Android device! Plus, don’t forget to check out our tutorial on how to track your order right here: https://multifixuk.com/expert_hub/how_to_track_your_order Happy downloading! 

Read more → 1 min watch
Video
NEW feature: import your PO straight into your software

Exciting news! We’ve just launched a brand-new feature that allows you to import your Purchase Orders directly into your software from the orders you placed online. It’s never been easier to streamline your workflow! Don’t miss out—go ahead and give it a try today!  If you haven't signed up yet, see 3 reasons why you should here: https://multifixuk.com/expert_hub/3_reasons_why_you_should_sign_up_to_the_portal

Read more → 1 min watch
Video
How to set up your favourites list

Learn how you can set up your favorites on the customer portal to efficiently organize your preferred items for quick access.  If you have a list of product codes already, there's a quicker way to set them up by bulk importing them. Learn how here: https://multifixuk.com/expert_hub/bulk_import_favourites

Read more → 1 min watch
Video
How to bulk import items to your favourites list

In this video, we’ll show you how to easily bulk import items to your favourites list on the customer portal! Favourites speed up your ordering process and make it that bit easier to place orders quickly.  If you are unsure how to create a quick order, take a look here: https://multifixuk.com/expert_hub/howtocreateaquickordervideo

Read more → 2 min watch
Video
How to request an item to be on the approved list

Learn how and what happens if you request an item to be added to the approved products list.  PLEASE NOTE: if you cant see the request button as shown in the video then please contact your admin as this could be because the right permission is not ticked. Any more questions, please contact sales on 02032484086

Read more → 1 min watch
Video
How to bulk add items to your approved products list

In this video, we’ll guide you through the simple steps to bulk add items to your approved products list on the portal!  This function is best for when you have a specific list of products that need to be bought for a specific site, for example a specified product like fire rated foam. Check out why you should use favourites: https://multifixuk.com/expert_hub/why-you-should-use-favourites

Read more → 2 min watch
Infographic
Mike Hern Case Study

We spoke to Mike Hern, Operations Manager, who explains how the Customer Portal not only freed up so much time for the company, but also ended up saving them £70k a year. Click here to read all about Mike's experience.

Read more → 5 min read
Infographic
J&L Carpentry Case Study

J and L Carpentry Ltd have 30 years experience in the Carpentry and Joinery. For the last few years, they have used Multifix as their supplier and since September 2022, have used the Multifix Customer Portal to place their orders. Click here to read all about Jenna's experience.

Read more → 4 min read
Video
Approved items vs requisitions

In this video, we dive into the world of requisitions and approved items! Ever wondered how they differ and why it matters? We break it down for you, making it super easy to understand.  And if you’re looking to set up your own requisitions, we’ve got you covered with a step-by-step guide:  https://youtu.be/aXOcvHpOmLk

Read more → 1 min watch
Video
What are approved items & are they for you?

Need control over what items are ordered? In this short video, we'll explain everything you need to know about approved items and if they are for you.  Maybe need something with more freedom of products? Take a look at the difference between approved items and requisitions: https://multifixuk.com/expert_hub/approved_items_vs_requisitions

Read more → 1 min watch
Video
How to set up a site delivery address (project)

In this video, we’ll guide you through the simple steps to set up a site delivery address on the portal, which is referred to as a project. Whether you're new to the platform or just need a refresher, we've got you covered!  Check out how you how to bulk add users to the portal for large teams: https://youtu.be/pnnynoBu4Ms

Read more → 2 min watch
Video
What is the different types of users?

Understand the different users and what sort of access they all have to help you when creating users. These default users can be changed as much as you like to create a customised platform that works for your business.

Read more → 1 min watch
Video
How to create a user on the Customer Portal

Learn how to create a user on the customer portal. Know the difference between the user types? Watch this video to understand more: https://www.youtube.com/watch?v=I5o-cx8VvYU PLEASE NOTE: you are going to need to have full access to all permissions to be able to follow along to this video. If you can't see the 'users' tab in your my account menu, please talk to your account manager or call customer service on 0203 248 4086.

Read more → 1 min watch
Video
How to create a requisition on the Multifix Customer Portal

 In this video, we’ll guide you through the simple steps to create a requisition on the portal! Whether you’re new to the system or just need a refresher, we’ve got you covered.  Plus, stick around to learn how to set up your favourites for an even quicker ordering experience: VIDEO COMING SOON 

Read more → 1 min watch
Video
What are requisitions & are they for you?

This explains what requisitions are and whether they are what you are looking for. Learn more on how to set them up here: https://www.youtube.com/watch?v=nmo8Qz7xIM4 Don't think requisitions are what you need? Check out spend limits: https://youtu.be/jPXC6lSlyp4

Read more → 1 min watch
Video
How to set spend limits

This video is focused on how the super user of your company account can enhance their buying experience with a recently developed and launched feature on the Multifix Portal! Approved items video: COMING SOON www.multifixuk.com

Read more → 3 min watch
Video
How to create a quick order on the Multifix Customer Portal

In this video, we’ll guide you through the simple steps to create a quick order on the portal! Whether you’re a beginner or just need a refresher, we’ve got you covered.  Learn about other amazing features like requisitions that can streamline your ordering process, while maintaining control: https://multifixuk.com/expert_hub/whatarerequitisions

Read more → 0 min watch
Video
Quick Order Advert

You can get slow cars, you can get quick cars. You can get slow grannies, you can get quick grannies. You can get slow orders and quick orders. The latter two words is the most important part of this description.  Why spend ages on doing your orders slow when you can do it quickly?  Sign up to the portal now here: https://multifixuk.com/users/sign_up?return_to=true

Read more → 1 min watch
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