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Stop playing hide and seek. Use Multifix
Why should tracking down your order be like a game of hide and seek? Not any more.
Expert Hub
All your questions answered
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How site managers should be spending their time.
Requisitions save time, the portal saves time. Time is money. So save money and sign up now. https://multifixuk.com/users/sign_up?return_to=true
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How to add your team to your order notifications.
In this video, we’ll guide you through the simple steps to add your team to your notifications on the customer portal! Plus, we’ll introduce you to our exciting new CSV feature that makes placing your orders way quicker! https://multifixuk.com/expert_hub/csv_attachment_feature #CustomerPortal #TeamNotifications #CSVFeature
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How to turn on/off notifications on the Customer Portal
Learn how to turn your notifications on or off so you can stay in control of your updates. For a deeper understanding, be sure to explore our user settings setup guide: https://www.youtube.com/watch?v=dXgI51um48M&list=PLDwOS8bovfdwHaaOXIaWwBVwwfFDEZ6Xl&index=3 #ManageNotifications #CustomerSupport #TechTips #multifix
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What happens when you go over your spend limit
In this video, we look into what happens when you exceed your spending limit on the customer portal. We'll explore the options available to you and what each of those mean. Don't forget to check out our playlist for more answers to frequently asked questions: https://www.youtube.com/playlist?list=PLDwOS8bovfdxJcl3MG9ZA6N6086hjrxYD #customerportal #multifix #spendlimit #faq #construction
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How to download an invoice on the Customer Portal
In this video, we’ll guide you through the simple steps to download your invoice from the customer portal! Plus, don’t forget to check out our article on our website to learn all about how your credit account works: https://multifixuk.com/expert_hub/multifix-credit-account
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How to install Multifix Portal on Android
In this video, we’ll guide you through the simple steps to download the Multifix Portal on your Android device! Plus, don’t forget to check out our tutorial on how to track your order right here: https://multifixuk.com/expert_hub/how_to_track_your_order Happy downloading!
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How to download a POD on the Customer Portal
In this video, we’ll guide you through the simple steps to download a POD (Proof of Delivery) from the customer portal. Learn how to download your invoice easily here: COMING SOON
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NEW feature: import your PO straight into your software
Exciting news! We’ve just launched a brand-new feature that allows you to import your Purchase Orders directly into your software from the orders you placed online. It’s never been easier to streamline your workflow! Don’t miss out—go ahead and give it a try today! If you haven't signed up yet, see 3 reasons why you should here: https://multifixuk.com/expert_hub/3_reasons_why_you_should_sign_up_to_the_portal
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How to bulk import items to your favourites list
In this video, we’ll show you how to easily bulk import items to your favourites list on the customer portal! Favourites speed up your ordering process and make it that bit easier to place orders quickly. If you are unsure how to create a quick order, take a look here: https://multifixuk.com/expert_hub/howtocreateaquickordervideo
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How to set up your favourites list
Learn how you can set up your favorites on the customer portal to efficiently organize your preferred items for quick access. If you have a list of product codes already, there's a quicker way to set them up by bulk importing them. Learn how here: https://multifixuk.com/expert_hub/bulk_import_favourites
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How to request an item to be on the approved list
Learn how and what happens if you request an item to be added to the approved products list. PLEASE NOTE: if you cant see the request button as shown in the video then please contact your admin as this could be because the right permission is not ticked. Any more questions, please contact sales on 02032484086
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Mike Hern Case Study
We spoke to Mike Hern, Operations Manager, who explains how the Customer Portal not only freed up so much time for the company, but also ended up saving them £70k a year. Click here to read all about Mike's experience.
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J&L Carpentry Case Study
J and L Carpentry Ltd have 30 years experience in the Carpentry and Joinery. For the last few years, they have used Multifix as their supplier and since September 2022, have used the Multifix Customer Portal to place their orders. Click here to read all about Jenna's experience.
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How to bulk add items to your approved products list
In this video, we’ll guide you through the simple steps to bulk add items to your approved products list on the portal! This function is best for when you have a specific list of products that need to be bought for a specific site, for example a specified product like fire rated foam. Check out why you should use favourites: https://multifixuk.com/expert_hub/why-you-should-use-favourites
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Approved items vs requisitions
In this video, we dive into the world of requisitions and approved items! Ever wondered how they differ and why it matters? We break it down for you, making it super easy to understand. And if you’re looking to set up your own requisitions, we’ve got you covered with a step-by-step guide: https://youtu.be/aXOcvHpOmLk
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What are approved items & are they for you?
Need control over what items are ordered? In this short video, we'll explain everything you need to know about approved items and if they are for you. Maybe need something with more freedom of products? Take a look at the difference between approved items and requisitions: https://multifixuk.com/expert_hub/approved_items_vs_requisitions
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How to set up a site delivery address (project)
In this video, we’ll guide you through the simple steps to set up a site delivery address on the portal, which is referred to as a project. Whether you're new to the platform or just need a refresher, we've got you covered! Check out how you how to bulk add users to the portal for large teams: https://youtu.be/pnnynoBu4Ms
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How to bulk add users on the Customer Portal
In this video, we’ll guide you through the process of bulk adding users to your portal with ease, ideal for a large team. Learn how to set up your delivery addresses for your projects here:
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What is the different types of users?
Understand the different users and what sort of access they all have to help you when creating users. These default users can be changed as much as you like to create a customised platform that works for your business.