By: Christian Brown on 20th October 2023

Why has Multifix partnered with Protecta?

The passive fire protection sector is home to many outstanding companies. All of these offer revolutionary and life-saving solutions, which is hugely important. 

In a strange way, that makes choosing the right one difficult. While there’s a lot of choice, you want to pick one that’s best suited for you and your needs. 

As such, one question we get quite regularly is “Why have you partnered with Protecta? Why don’t you supply other fire-stopping products as well?”

There are several reasons why we chose to partner with Protecta in late 2021 and it’s a decision that we believe has been an exceptional one. After reaching out to us because of our service, we’ve not looked back and it’s been a hugely productive relationship.

In this article, we will highlight three of the main reasons why we wanted to partner with Protecta and how they can help you with your projects. 

We want to give you full transparency as to why we’re doing what we’re doing, so this is one method of doing so. 

1. We feel Protecta’s product testing is superior

While the saying “if you stand still, you fall behind” is certainly true in most walks of life, it is especially pertinent in the PFP sector. 

As such, Protecta are continuously testing to make sure they stay ahead of the curve when it comes to new regulations.

Protecta has a dedicated testing facility in Norway, which is frequently used as they seek to add as many ratings as they can. In addition, they also regularly carry out tests at Warrington Fire.

Whether it’s European Technical Assessments (ETAs) or CE-marked ratings, Protecta uses its testing facilities to the maximum to make its products as safe as possible. 

In fact, every single Protecta product is CE-marked and all of them come with their own ETAs and UK Certificates of Competency (COCs). 

2. Protecta are constantly developing their products

Following on from testing, the development of Protecta’s products is continuous. As mentioned above, the company are always seeking to add additional ratings, thus making them safe in other aspects. 

The result is that Protecta ends up with a host of innovative products, all of which comply with various fire ratings.

Perhaps the most notable recent example is the 80mm FR Board. This has been developed to the point it outperforms some competitor products. The 80mm board has a 160kg density, but the FSi, Quelfire and Nullifire fire boards have a density of 140kg.

This means that the Protecta board is sturdier, but it also makes it easier to cut as a result. As a rule of thumb, the denser the board, the easier it is to operate.

That being said, some do prefer a lower-density board due to its flexibility when it comes to fitting into openings. However, the Protecta board will be easier to work with. 

It has that improved aspect because Protecta is always working on upgrades, which is also why we have partnered with them. 

3. Protecta’s technical support is outstanding

As we have touched upon in our ‘The two key problems with technical support in the PFP technical sector’ article, we believe Protecta’s technical support is exceptional.

Whether it’s providing assessment details with good communication, or being able to test something for you, Protecta is always on hand. 

They aim to respond to all queries within 24 hours and if they can do an assessment detail, the wait time is generally three to five days. 

Given time can be of the essence, having that kind of technical support on hand is a huge plus. In addition, the level of training Protecta provide is very good

The training doesn’t cost anything and Protecta experts can be at your office to teach, or you can have access to them at an external site. 

Besides doing product training, the Protecta experts excel elsewhere, too. They can also deliver RIBA-accredited Continuing Professional Development (CPD) seminars, which are useful. 

We believe you can benefit from using Protecta

While we try to be impartial and unbiased when we write articles, on this occasion it’s slightly different as we’re explaining ourselves. 

Ultimately, the three things we’ve listed are all things we believe set them apart from what is a very competitive field. 

We mentioned other fire-stopping contractors earlier. We know they have outstanding offerings that can very comfortably give you what you need. 

However, we feel that Protecta’s offering is something that suits us and more importantly, can suit you as installers. 

If you would like any further information about Protecta or its product portfolio, you can get in touch with a team member here. Equally, if you would like to read more about Protecta, you can find out more about their FR Acrylic here