I don’t want to switch supplier, so why should I listen to Multifix?

At Multifix, we are self-aware enough to acknowledge that if you’re with an existing supplier, there are likely a number of reasons why you aren’t looking to switch.  

However, we are also aware that there will be some who aren’t happy with their existing supplier, but don’t have the energy, time or motivation to analyse alternatives and jump ship, even if it could work out better for them.  

As such, we have put together a quick-fire article explaining why it could be in your benefit to consider what we have to offer.  

We could solve any delivery issues you may have 


With 15 vans at our disposal and our own paid drivers, if you are in our geographic reach, then we will personally deliver your items to you.  

Your order can be live-tracked and an accurate ETA can be found, while in addition, our drivers will call you when they’re 10 minutes out, so that you know when to greet them. 

We are very proud to have a 99.3% success rate with our deliveries, while 75% of our deliveries arrive on site before 12pm midday.  

We can make things more efficient for you 


Management isn’t easy and if there are ways to streamline your processes and make life easier, it’s always a win. 

That is one of the reasons why we have designed our customer portal in the way that we have, as with our portal, you can use it so that it becomes a valued management tool.  

With the portal, in addition to live-tracking and getting an ETA, you can also access proof of deliveries and invoices, as well as setting up spending limits. 

Being able to do this will hopefully make your life easier and what’s more, the customer portal and all of its features are completely free to use.  

We can potentially help you faster  


One of our core values at Multifix is speed. We know you can’t wait around for things, hence why we try as hard as we do to get your orders to you as quickly as possible.  

We carry that belief into all other forms of our service too – you’ll have a quote back within 30 minutes, you can order online via our portal in 30 seconds and we have a knowledgeable customer service team to answer your calls as soon as they come in.  

While we agree with the saying ‘it’s a marathon, not a sprint’, we feel that by being as fast as we are, you can have everything you need for the proverbial marathon a lot sooner.  


A possible difference  


Ultimately, we want to make a difference for you and to make sure that you are getting the best service that you can possibly have.  

Therefore, if you are maybe in a position where you aren’t overly enamoured with your current supplier and may want to try something different, we are more than happy to set up a trial with you, so that you can get a feel for us.  

You can find out how to get the most out of your trial here, but if you want to see what some others have said about us, please watch this video here.