Specialists in Carpentry, Passive Fire & Brickwork Supplies

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Your top five most popular Multifix own-brand products

It’s always fascinating to see what products are popular and at Multifix, we are no different. We’re always keen to see what you’re liking and how we can improve on that product range, if indeed we can. We have a number of own-branded products that we stock, but which ones are really taking your fancy? Which ones are the most popular? That is what we sought to find out for this article. By doing some number crunching from sales data in 2023, we have identified our top five best-selling own-branded products. Without further ado, here is the list, from five to one. 5) General Purpose Silicone Starting us off is our General Purpose (GP) Silicone, which comes in 280ml cartridges in either clear or white. GP Silicone is a general-purpose sealant and can be used for a variety of tasks. These include glazing, joint sealing, roofing, concrete repair and more. The GP Silicone is acid-curing and is suitable for use on all common non-porous building materials. This would include glass, metal, plastic and concrete, amongst others. In addition, the GP Silicone has a strong adhesion and also contains anti-fungicide, which makes it ideal for bathrooms. 4) Stuck-It Extreme Up next is the Stuck-It Extreme, which is our solvent-free polymer adhesive. Designed to seal gaps where a strong and waterproof finish is needed, the product, which is VOC-free, is rather popular. One possible reason for this is because it can be used as a sealant, in addition to its primary use as an adhesive. This, in turn, saves you from getting both! It can also replace screws or nails in some situations, for example when putting up a bathroom mirror, while it also comes in a variety of colours. 3) Grab-It Much like the Stuck-It Extreme, the Grab-It is also solvent-free, but has a slightly different primary purpose. It’s mainly used as a panel adhesive, so it can bond skirtings and architraves. It can be used on wet or damp surfaces and even underwater applications, if needed. The Grab-It also does a great job of reducing snagging, which is down to the high initial grab and lack of slip. Finally, it comes in a 350ml tube, so you get quite a fair bit for your money – something you clearly agree with! 2) Probuild Gold screws Coming in second place are our Probuild Gold screws, which are trade woodscrews and come in a number of different sizes and capacities. The screws themselves are deep threaded, while they also come with yellow passivated coating. This coating means they are more durable and resistant to corrosion than non-passivated coated screws. In addition, the screws come with a self-starting point, a double countersunk head and a Pozi recess. All of this is for ease of use, as making installation easier can only be a good thing. 1) FSA intumescent At number one is our FSA Fire Rated Intumescent & Acoustic Sealant Mastic! The acrylic sealant’s primary purpose is to stop fire from penetrating a door space, which it does by swelling at 125 degrees. The sealant, which is available in both 310ml and 900ml cartridges, has been fire-graded at BS EN 1366-4, BS476-20 and BS476-22 ratings. In addition, it also has a four-hour integrity and insulation rating and can also be used around pipes and cables to try and prevent the spread of a fire. Multifix products are here to help you The main reason why we do our own-brand products is because we want to help you. We want you to have good quality products that can get the job done well and in some instances, for less money. That’s why we’re continuously looking for other ways in which we can expand our range, so to see our own-brand products fare so well is always hugely promising. We also stock a host of other own-branded products which aren’t on this list, such as blades, masonry screws and packers, amongst others. If you would like to speak to a member of our expert team to find out more about them, you can get in touch with us here.

The two key things to look for in a brickwork supplier

When it comes to choosing your brickwork supplier, you need to know you’re in safe hands. Poor service or quality can lead to delays, lost revenue and even a damaged reputation. As such, you must know exactly what you’re getting yourself into before you sign up with anyone. At Multifix, we have been supplying contractors in the construction industry for over 30 years now. In that time, we’ve picked a few things up along the way. Given brickwork is one of our specialist sectors, we believe we have found a winning formula to give you what you need when shopping for supplies. With that in mind, we have listed the two main things you need to find out when you’re looking for a brickwork supplier. Do they stock the best brickwork products? With brickwork especially, you must be using good products. Whether it be for durability, weather resistance or structural integrity, shortcuts are quickly exposed. As such, having proven products is essential. It’s one of the main reasons why we stock leading brands, such as ARC, Vista, Timlock, Rytons and Ancon. In addition, we are proud to be a premium distributor of industry leaders Visqueen and their DPC. For those unaware, DPC is short for damp-proof course membrane and stops moisture rising through walls or floors in homes. Taking this into account, when you’re looking at who to be your supplier, check to see exactly what kind of products they have. If you see their ranges or product agreements and don’t feel confident in what you’re seeing, even if it’s cheap, walk away and find someone else. If you’re using excessively cheap products, there’s a good chance things will end up being more expensive for you in the long run. This is because the materials will likely have to be replaced when you could’ve got it right the first time of asking. Exactly what kind of service is the brickwork supplier providing? If the supplier you’re after has a product range that you can trust and feel comfortable about using, then the next thing to determine is how they operate. There are quite a few things here you have to consider. Is next-day delivery an option? If so, what is the latest time to order? And do I have to pay for the delivery? On the topic of delivery, will my goods come on a courier or will they be delivered by a van as part of the company’s fleet? How about their customer service team? Are they reachable at all times during the business day, or is it email contact only? When it comes to ordering, how can I do so? Is it only by phone or by email, or is there an online portal? Every single one of these questions will have to be asked and the information should be very easy to discover. What do Multifix offer? In our case, we do offer next-day delivery and the cut-off time is 5pm. However, for pallet couriers and nationwide delivery, the cut-off time is 4pm. We also have a minimum order value of £50 for free delivery. Depending on where you are ordering from, your delivery will come on one of our own vans, driven by one of our own drivers. You can check every postcode that we deliver to here. Our knowledgeable customer service team is available 8:30-5 via phone, WhatsApp or email and will take orders for you. Equally, we do have an online customer portal you can use for ordering. If you come across a company that isn’t being transparent in what they offer, you are better off avoiding them altogether. Choosing a brickwork supplier that is right for you Like we said at the beginning, what matters most is that you have a supplier that is right for you. They need to be able to work to your schedule. The chances are, if you can find one with a good product range and with good service, you’ll be onto a winner. In turn, this makes your life a lot easier as you can order with confidence and build a great relationship with that supplier. If you wish to speak with us about the possibility of being your brickwork sundries supplier, or even recommending one, you can get in contact with us here.

Should you split your business or use one supplier?

As a company, you just want things to run smoothly. You want to know you’re getting reliability, good service and ultimately, a good deal for what you’re paying for. If you’re getting late deliveries and noticing product order costs are going up despite being cheaper elsewhere, it’s going to rankle you. You start to get the feeling that you’re being treated like just another number instead of a human being. No one likes being treated as a number instead of a customer. If this sounds relatable to you, then it may be time for a supplier switch. However, it isn’t always as simple as that. It is also one of the reasons why some split their business among multiple suppliers, rather than just using one. Even with bad service, some would rather stick with a company in some capacity as it’s a lot less hassle than making a change, as opposed to cutting ties. Which is best for you, though? Is it better to put all your eggs in one basket with one company, or play the field and use several? One way to come to a decision is by trialling a supplier first. That way, you stick with your existing supplier in the short term, but can test the waters with another and then decide whether to split or switch. While we can’t (and won’t) directly tell you and your company what to do, we can outline the pros and cons of both scenarios, so you can make a more informed decision. Ultimately, we want what is best for you and your company and as such, we are going to explore both options in this article for you. What are the pros of splitting your business? In some ways, you arguably have more power when you split your business. It’s the same when doing a food shop and you go to different supermarkets; some will have items cheaper than others, so you use all of them to get the best price. You also aren’t stuck if something goes wrong. If you need something the next day for example and one company can’t do it, there’s a good chance you’ll find one who can. This also extends to product quality or preference. You may prefer a certain type of product that one company does over another, so you aren’t restricted as to what you can or can’t get. Following on from that, there may be a product that one company stocks that another doesn’t. Keeping your options open means you won’t have to settle for less. What about the pros of staying with one company? In terms of ease, having one company is definitely simpler than juggling several. If you only have one company to order from, that saves time than ordering with many. As such, it can be more efficient to just have one. You will also have much better relationships with the one supplier, as over time, your business will be valued and appreciated. It also stops you trying to spin a lot of plates. Rather than try and manage relationships with multiple suppliers, you can focus on gaining the most from one. In fact, this can work in your favour as if you are a long-term customer, you’re likely to get preferential treatment compared to a new customer. This can even extend to having better support and even discounts. That is something we do at Multifix, with a policy that the more you spend, the better the rewards for you. What cons are there for splitting your business? The main con is the amount of extra admin to juggle. More suppliers means more relationships and that means more effort. It means multiple invoices, as well as different systems to navigate. This in itself is an issue. According to research from Gartner, the average UK cost of processing an invoice ranges between £4 and £25. In some instances, if errors are made, it can be up to £50 per invoice. Also, while you may be sniping for all the cheapest prices, that can actually work against you. As an example, let’s say you make three orders from three companies because they have the cheapest prices. That’s great, but if it’s under the minimum delivery cost for each, you’ll end up paying more. It could be cheaper to buy it all with one and get free delivery than split it all among several and pay added costs. Finally, you’ll always likely be treated as a number with multiple suppliers. Because you won’t be using them exclusively, you’re likely to miss out on the best rates and the best level of service. As such, you also won’t have much of an opportunity to strike long-lasting relationships. Your business will still be appreciated, of course, but they’ll see it as having little reason to give you special treatment. And the cons of using only one supplier? The main con of only using one supplier is that you potentially run the risk of being taken for granted. You might find you’re not getting discounts or improved service despite your loyalty, which can be hugely frustrating. Likewise, they may become complacent with you on other things. Say a delivery is a day late, they may take the approach of, “oh it’s only so and so, that’s alright.” Naturally, you don’t want this. If something happens with that company as well, whether it's a logistical disruption or financially related, you’re a bit stuck. At least with other suppliers, you can navigate this, but with one, it’s difficult. Lastly, you might be missing out on better products elsewhere. The company you’re solely using might have a good alternative, but if they don’t stock exactly what you want, that can be challenging. So, what’s best for me? Ultimately, that’s only a question you can answer. As we said at the start of the article, we won’t tell you what to do with your business. What we will say though, is if you are using one supplier and you aren’t getting the benefits listed, you should definitely consider finding a new one. No one wants to be taken for granted and everyone wants the best offers, so it’s important you get the maximum from your supplier. If you would like to open a dialogue on how Multifix can help you, as either a sole supplier or as another one for you to use, you can contact us here.

Three ways Multifix is serious about sustainability

As the days, months and years go by, the need for companies to be more energy-efficient and sustainable continues to grow. After all, if every company actively tries to have more sustainable measures, that can only be a good thing for the planet, right? It’s certainly something we believe at Multifix as we have actively tried to be more responsible with how we operate. Even things like our LED motion-activated lighting, which turns off automatically if there’s no movement for a time, play a part. You may be wondering why this is important to you, but it can be a good thing for your ESG, too. For those unaware, ESG is a framework that stands for environmental, social and governance. Construction companies in the UK are judged on their ESG and those with net zero claims are judged on their output. As such, using a more sustainable company is a huge boost for you as a customer. However, we have a few things that we do with one eye firmly on our sustainability as we constantly look for ways to be net zero. While we are far from perfect, we believe these three things in particular prove that we are taking sustainability seriously. Our packaging To drastically reduce our use of single-use plastic, we have made it mandatory that all our deliveries are sent in cardboard packaging. While we know that paper/cardboard comes from trees, trees are regenerative, so it’s the most ecological way of carrying your goods. This packaging can also be recycled, which is also helpful. Single-use plastic, as well as being non-biodegradable, frequently ends up in oceans or waterways and that can harm wildlife. As well as that, even creating single-use plastic adds to greenhouse emissions due to what is needed to make it, so we’re happy to not use it. When it comes to pallets, it’s a slightly different story, but we still try and do what we can. All of our shrink wrapping is recyclable and we have a robot that wraps the pallets themselves. The robot stretches the shrink wrap to the perfect point, which gives us maximum efficiency. It also stops the customer from having too much and cuts down our waste as we’re only using the correct amount. The materials that bring the shrink wrap to our warehouse are also recycled. Again, if you’re looking to go net zero, actions like this will indirectly help you. We’ve installed air-source heat pumps Instead of having a gas or electric heating system, we have installed air-source heat pumps at our main office in Maidstone, Kent. Compared to traditional heating systems, air-source heat pumps are much more environmentally sound. That’s because they use air as their heat source instead of fossil fuels, so there are no greenhouse gas emissions. For those wondering how they work, the heat pumps extract outside air and use that to generate heat. This works even in the harsh winter, so it’s an all-year-round solution. Out of all the things we do to try and achieve net zero, having air-source heat pumps is perhaps one of the most innovative ways to do so. Considering the environment with our vans This is perhaps the hardest one to try and manage given the need for fuel, but we still make an effort to cut our carbon footprint with our vans. All of our routes are mapped carefully so that we only use the fuel that we need, thus avoiding any unnecessary journeys. For example, we won’t have a driver doing a triangle trip of Bristol, Norwich and then Romford. In addition, our FORS Silver accredited vans are all Euro 6 compliant. Euro 6 is a regulation that comes with an emissions limit, requiring engine gases to be treated before being released through the exhaust. When acquiring our fleet of vans, this was something that was considered before every purchase, as we try and limit our carbon footprint. Also, the cars our sales fleet have are all hybrid or electric. We also have electric charging points at our head office. A sustainable future As mentioned earlier, we know that we aren’t perfect. There is more we can do and we are always looking into ways we can be more sustainable. One example of something we have an eye on is the emergence of electric-powered vans. While we aren’t in a position to utilise them just now, it’s something definitely on our radar. Ultimately, if every company sticks to the ethos of being greener and more sustainable, it can only benefit all of us. If you would like any further information on how we’re trying to be more sustainable at Multifix, you can get in touch with us here. Equally, you can see our sustainability pledges here.

Five ways the Multifix customer portal can solve critical construction issues

Placing orders can be a stressful experience for Buyers and Site Managers alike. If time is of the essence, an order taking ages is far from helpful. Waiting around for a quote because there’s no price information for what you need is also very annoying. On top of that, there might also be no product description, so you’re taking a shot in the dark. All while the clock is ticking, with Contractors breathing down your neck asking for regular updates. It doesn’t have to be this way. One of the reasons why Multifix has been going strong for 30 years and counting is because we get this. We understand these pain points and the knock-on effect they can cause. It’s the reason why our core values as a company focus on doing what’s right for you; “save you time, make life easy.” It’s also the reason why we’ve designed our customer portal the way we have. We want to make your transactions as seamless as possible, leaving you with less to worry about and with more time to get the job done. We have a lot of customers who prefer to conduct their business with us over the phone – and that’s OK. We love the interactions we have with you. But what if we told you there’s an easier way? A quicker way? A less stressful way? In this article, we will show you five ways our customer portal can simplify things for you and improve your workplace productivity. 1. It’ll help you beat tight deadlines While most planning is done on a day-by-day basis, it can be a problem when you think you’ve got all you need and then suddenly, you don’t. Whether it’s a miscalculation or bad luck, finding yourself close to the end of a project without having everything to finish it is irritating. However, with just a few clicks, our online portal can help you with that. Available at any time of day, you can pick out whatever you need and rest easy knowing your much-needed items are in safe hands. With next-day delivery as standard, you have the power to lift a huge weight from your shoulders. Also, thanks to our ‘Quick Order’ function for users, you can set your most commonly used products as your favourites, making it even faster to order. 2. You have full visibility of the cost Budgeting can be difficult. Any delay or staff issue has the potential to hurt your pocket and balancing that out against what you need to order isn’t always easy. What makes this task even harder is when you go to order something…and there’s no price. In fact, there’s no price for anything. You then ask for a quote for what you need, wait for them to put it together and bemoan how compromised your position is. If the quote comes through and it’s too high, with time running out, it certainly leaves you in a spot. With our portal, there are no surprises with our prices. You can see all of them, for whatever product you want, whenever you like. And what’s more, there are no hidden surprises or secret charges. When you shop with us through our portal, your final price will be exactly what you expect it to be – as it should be. 3. You get what you need when you order Not everyone in construction comes from a construction background and sometimes that shows. This tends to be more noticeable in the admin departments for Site Managers, especially with specifics. As an example, say you’ve got a job where you’re using a Paslode IM350+. You’re running low on your 2.8 x 51mm ring shank nails and need some more. You ask admin to get you some and the next day, you get them, but they’re for the IM360 instead, rendering them useless. Now, this can of course come down to a lack of communication from your side and in this instance, it’s not entirely the admin’s fault. They’ve put in an order for the exact product, but because there was no description, they couldn’t see the difference and maybe thought it was a generic nail. Thankfully, those ordering from our portal will hopefully believe that’s a thing of the past. With full product descriptions for everything we stock, it’s very difficult to get something wrong. Taking the example of the screws, the admin team will go back to the site manager and ask for what size, making sure it’s the right order. Given how much confusion can wreak havoc on a site, our portal product descriptions are designed to minimise that as much as possible. 4. It can manage and control all of your orders If you’re a Carpenter, you’re probably used to your phone going off every 20 seconds or so. Whether it’s a Purchaser or a Site Manager reaching out to you, you’ll know they tend to have a lot of requests! This can be time-consuming and frustrating. It’s also very annoying when you have an order placed and then one of your team goes, “Sorry mate, can you add on one of these as well?” Well, to save you from bombardment and to prevent this, we have a requisitions section on our portal. This enables your team to order without bothering you, but gives you the power to sign off or not. All the hours spent combing through WhatsApps, texts, emails…gone. With a requisition order, someone on your team will make a provisional order, you’ll be notified by email and then you can decide whether to place it. This makes your projects much more streamlined and on top of that, will reduce your screen time on your phone. 5. It adds accountability There’s a good chance you’ve led a job, ordered what your crew asked for…and noticed a lot of it mysteriously went missing. Your team of external workers will all be professional, but everyone is prone to mistakes. In their case, it could be they’ve opened some nails and left them carelessly, they’ve been run over by a forklift and now can’t be used. Wastage is a big issue for any site and one that burns a hole in your pocket. Thanks to our requisitions section within the portal though, you can try and limit it. This prevents workers from buying whatever they want, which offers buyers a lot of peace of mind. Should you want to, you can even hide pricing if you don’t want your workers to see what things cost when they submit their order forms. As such, you have more power and can have more accountability with your ordering and your projects, which can only be a good thing. But, you don’t have to use it We know that old habits die hard. We also know that the mantra, “If it ain’t broke, don’t fix it” is largely correct. And for those who used to order over the phone – and those that still do – we, of course, can facilitate that. Our phone lines are still going to be open for you if you need advice, want to talk about delivery options or just prefer to order over the phone. While the portal can do everything you could want in terms of an ordering perspective, it can’t give you that human touch. It won’t be able to have a chat with you, or ask how things are going, which can feel robotic to some. As such, we understand that phoning us can be better for you. You can find out all of our contact info here and we’ll be delighted to take your call. By no means are we saying that the portal is perfect and we have identified a number of solutions to make it better for you. We are keeping these close to our chests for now, but we are determined to make it as streamlined and helpful as possible. After reading this article though, we hope you’ll agree that moving to the portal is the way forward. The five pain points we’ve identified can impact anyone, but by letting us help you with our portal, they can be consigned to the past. If you would like to give it a try, you can sign up for our portal here.

Where does Multifix deliver to?

Not having what you need can be disastrous and can lead to project delays and idle labour on site. As such, it’s imperative that when you’re ordering supplies, you know that they will turn up on time and when they say your delivery will arrive. At Multifix, delivery reliability is one of our priorities. We have our own fleet of drivers and vehicles to deliver your goods and they have a 99.3% delivery success rate. 75% of our orders from our own vans are on-site before 12pm midday. In addition, you can track your delivery via the portal and our driver will call you shortly before they are on-site to let you know they’ve arrived. We’re not in the business of just dumping your parcel and leaving; our drivers require a signature on all deliveries and take a picture to prove it’s turned up. But, where does Multifix deliver to? That is the number one question we are asked. The answer is nationwide. We will deliver your goods to any part of the country, without question or issue. Be it Liverpool, Nottingham, Plymouth or Carlisle, we'll get you what you need. However, our fleet of vans doesn't go nationwide. We are mainly south/southeastern based, so anything north of the Midlands and west of Swindon is currently out of bounds for our delivery drivers. As such, we have compiled a full list of where our vans will go for you. You can either scroll down and browse or press Ctrl and F at the same time (Cmd and F if you’re on a Mac) and type in your postcode to check. Please note, we are always looking to expand our reach. Therefore, keep an eye on this page if and when we do so, as we will update it accordingly. As mentioned above, we do deliver nationwide, so if you do not see your postcode or part of the world on the list, we can arrange delivery by courier to anywhere outside of our delivery routes. Equally, if you can’t see your postcode but can see one very near you, please get in touch and we’ll see what we can do! You can find out how to contact us here. Bedfordshire Arlesey (SG15) Bedford (MK40, MK41, MK42, MK43, MK44, MK45) Biggleswade (SG18) Dunstable (LU5, LU6) Henlow (SG16) Leighton Buzzard (LU7) Luton (LU1, LU2, LU3, LU4) Sandy (SG19) Shefford (SG17) Berkshire Ascot (SL5) Bracknell (RG12, RG42) Crowthorne (RG45) Maidenhead (SL6) Newbury (RG14, RG20) Reading (RG7, RG8, RG10) Slough (SL1, SL2, SL3) Thatcham (RG18, RG19) Windsor (SL4) Wokingham (RG40, RG41) Bristol Bristol (BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS30, BS31, BS32, BS34, BS36, BS37, BS39, BS40, BS41, BS48, BS49) Buckinghamshire Amersham (HP6, HP7) Aylesbury (HP17, HP18, HP19, HP20, HP21, HP22) Beaconsfield (HP9) Bourne End (SL8) Buckingham (MK18) Chalfont St. Giles (HP8) Chesham (HP5) Gerrards Cross (SL9) Great Missenden (HP16) High Wycombe (HP10, HP11, HP12, HP13, HP14, HP15) Iver (SL0) Marlow (SL7) Milton Keynes (MK1, MK2, MK3, MK4, MK5, MK6, MK7, MK8, MK9, MK10, MK11, MK12, MK13, MK14, MK15, MK17, MK19) Newport Pagnell (MK16) Olney (MK46) Princes Risborough (HP22, HP27) Tring (HP23) East Anglia Aldeburgh (IP15) Attleborough (NR17) Beccles (NR34) Brandon (IP27) Bungay (NR35) Bury St. Edmunds (IP28, IP29, IP30, IP31, IP32, IP33) Cambridge (CB1, CB2, CB3, CB4, CB5, CB21, CB22, CB23, CB24, CB25) Chatteris (PE16) Diss (IP21, IP22) Downham Market (PE38) Ely (CB6, CB7) Eye (IP21, IP23) Felixstowe (IP11) Halesworth (IP19) Harleston (IP20) Haverhill (CB9) Huntingdon (PE26, PE28, PE29) Ipswich (IP1, IP2, IP3, IP4, IP5, IP6, IP7, IP8, IP9, IP10) Leiston (IP16) March (PE15) Newmarket (CB8) Norwich (NR1, NR2, NR3, NR4, NR5, NR6, NR7, NR8, NR9, NR13, NR14, NR15, NR16, NR18) Peterborough (PE1, PE2, PE3, PE4, PE5, PE6, PE7, PE8) Saffron Walden (CB10, CB11) Saxmundham (IP17) Southwold (IP18) St. Ives (PE27) St. Neotts (PE19) Stamford (PE9) Stowmarket (IP14) Sudbury (CO10) Thetford (IP24, IP25, IP26) Wisbech (PE13, PE14) Woodbridge (IP12, IP13) Essex Basildon (SS13, SS14, SS15, SS16) Benfleet (SS7) Billericay (CM11, CM12) Bishop’s Stortford (CM22, CM23) Braintree (CM7, CM77) Brentwood (CM13, CM14, CM15) Buckhurst Hill (IG9) Bures (CO8) Burnham-on-Crouch (CM0) Canvey Island (SS8) Chelmsford (CM1, CM2, CM3) Chigwell (IG7) Clacton-on-Sea (CO15, CO16) Colchester (CO1, CO2, CO3, CO4, CO5, CO6, CO7) Dagenham (RM8, RM9, RM10) Dunmow (CM6, CM7) Epping (CM16) Frinton-on-Sea (CO13) Grays (RM16, RM17, RM20) Halstead (CO9) Harlow (CM17, CM18, CM19, CM20) Harwich (CO12) Hockley (SS5) Hornchurch (RM11, RM12) Ilford (RM6) Ingatestone (CM4) Leigh-on-Sea (SS9) Loughton (IG10) Ongar (CM5) Maldon (CM9) Manningtree (CO11) Purfleet (RM19) Rainham (RM13) Rayleigh (SS6) Rochford (SS4) Romford (RM1, RM2, RM3, RM4, RM5, RM6, RM7) Sawbridgeworth (CM21) Southend-on-Sea (SS1, SS2, SS3, SS99) Southminster (CM0) South Ockendon (RM15) Stansted (CM24) Stanford-le-Hope (SS17) Tilbury (RM18) Waltham Abbey (EN9) Walton-on-the-Naze (CO14) Westcliff-on-Sea (SS0, SS1) Wickford (SS11, SS12) Witham (CM8) Gloucestershire Badminton (GL9) Cirencester (GL7) Fairford (GL7) Lechlade (GL7) Tetbury (GL8) Wotton-under-Edge (GL12) Hampshire Alresford (SO24) Bognor Regis (PO21, PO22) Brockenhurst (SO42) Chichester (PO18, PO19, PO20) Eastleigh (SO50, SO53) Emsworth (PO10) Fareham (PO14, PO15, PO16, PO17) Fleet (GU51, GU52) Gosport (PO12, PO13) Havant (PO9) Hayling Island (PO11) Hook (RG27, RG29) Lee-on-the-Solent (PO12, PO13) Lymington (SO41) Lyndhurst (SO40, SO43) Portsmouth (PO1, PO2, PO3, PO6, PO24) Romsey (SO51) Southampton (SO14, SO15, SO16, SO17, SO18, SO19, SO30, SO31, SO32, SO45, SO52) Southsea (PO4, PO5) Stockbridge (SO20) Waterlooville (PO7, PO8) Winchester (SO21, SO22, SO23, SO25) Hertfordshire Baldock (SG7) Berkhamsted (HP4) Borehamwood (WD6) Broxbourne (EN10) Buntingford (SG9) Bushey (WD23) Harpenden (AL5) Hatfield (AL9, AL10) Hemel Hempstead (HP1, HP2, HP3) Hertford (SG13, SG14) Hitchin (SG4, SG5, SG6) Hoddesdon (EN11) Kings Langley (WD4, WD5) Knebworth (SG3) Much Haddam (SG10) Potters Bar (EN6) Radlett (WD7) Rickmansworth (WD3) Royston (SG8) St Albans (AL1, AL2, AL3, AL4) Stevenage (SG1, SG2) Waltham Cross (EN7, EN8) Ware (SG11, SG12) Watford (WD17, WD18, WD19, WD24, WD25) Welwyn (AL6) Welwyn Garden City (AL7, AL8) Kent Ashford (TN23, TN24, TN25, TN26, TN27) Aylesford (ME20) Birchington (CT7) Broadstairs (CT10) Bromley (BR1, BR2) Canterbury (CT1, CT2, CT3, CT4) Chatham (ME4, ME5) Cranbrook (TN17, TN18) Crowborough (TN6) Dartford (DA1, DA2, DA4) Deal (CT14) Dover (CT15, CT16, CT17) Edenbridge (TN8) Etchingham (TN19) Faversham (ME13) Folkestone (CT18, CT19, CT20) Gillingham (ME7, ME8) Gravesend (DA11, DA12, DA13) Greenhithe (DA9) Hartfield (TN7) Heathfield (TN21) Herne Bay (CT6) Hythe (CT21) Longfield (DA3) Margate (CT9) Maidstone (ME14, ME15, ME16, ME17, ME18) Mayfield (TN20) New Romney (TN28) Orpington (BR5, BR6) Queenborough (ME11) Ramsgate (CT11, CT12) Rochester (ME1, ME2, ME3) Romney Marsh (TN29) Sandwich (CT13) Sevenoaks (TN13, TN14, TN15) Sheerness (ME12) Sittingbourne (ME9, ME10) Snodland (ME6) Swanscombe (DA10) Swanley (BR8) Tenterden (TN30) Tonbridge (TN9, TN10, TN11, TN12) Tunbridge Wells (TN1, TN2, TN3, TN4) Wadhurst (TN2, TN5) Westerham (TN16) Westgate-on-Sea (CT8) West Malling (ME6, ME19) Whitstable (CT5) Uckfield (TN22) London Barking (IG11) Banstead (SM7) Barnet (EN4, EN5) Beckenham (BR3) Belvedere (DA17) Bexley (DA5) Bexleyheath (DA6, DA7) Brentford (TW8) Carshalton (SM5) Chislehurst (BR7) Coulsdon (CR5) Croydon (CR0, CR9) East London (E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18, E20, EC1, EC2, EC3, EC4) Edgware (HA8) Enfield (EN1, EN2, EN3) Erith (DA8, DA18) Feltham (TW13, TW14) Greenford (UB5, UB6, UB18) Hampton (TW12) Harrow (HA1, HA2, HA3) Hayes (UB3, UB4) Hounslow (TW3, TW4, TW5, TW6) Ilford (IG1, IG2, IG3, IG4, IG5, IG6) Isleworth (TW7) Kenley (CR8) Mitcham (CR4) Morden (SM4) North London (N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19. N20, N21, N22, NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11) Northolt (UB5) Northwood (HA6) Pinner (HA5) Purley (CR8) Richmond (TW9, TW10) Ruislip (HA4) Sidcup (DA14, DA15) South Croydon (CR2) South London (SE,1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20, SW1X) Southall (UB1, UB2, UB3) Stanmore (HA7) Sutton (SM1, SM2, SM3) Thornton Heath (CR7) Twickenham (TW1, TW2) Wallington (SM6) Welling (DA16) Wembley (HA0, HA9) West Drayton (UB7, UB8) West London (W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, WC1, WC2) West Wickham (BR4) Woodford Green (IG8) Upminster (RM14) Uxbridge (UB8, UB9, UB10, UB11) Oxfordshire Abingdon (OX13, OX14) Bampton (OX18) Bicester (OX25, OX26, OX27) Burford (OX18) Carterton (OX20) Chinnor (OX39) Didcot (OX11) Faringdon (SN7) Henley-on-Thames (RG9) Kidlington (OX5) Oxford (OX1, OX2, OX3, OX4, OX33, OX44) Thame (OX9) Wallingford (OX10) Wantage (OX12) Watlington (OX49) Witney (OX28, OX29) Woodstock (OX20) Somerset Banwell (BS29) Bath (BA1, BA2) Clevedon (BS21) Weston-Super-Mare (BS22, BS23, BS24) Winscombe (BS25) Surrey Addlestone (KT15) Aldershot (GU11, GU12) Alton (GU34) Ashford (TW15) Ashtead (KT21) Bagshot (GU19) Betchworth (RH3) Bordon (GU35) Camberley (GU15, GU16, GU17) Caterham (CR3) Chertsey (KT16) Chessington (KT9) Cobham (KT11) Cranleigh (GU6) Dorking (RH4, RH5) East Molesey (KT8) Egham (TW20) Esher (KT10) Epsom (KT17, KT18, KT19) Farnborough (GU14) Farnham (GU9, GU10) Gatwick (RH6) Godalming (GU7, GU8) Godstone (RH9) Guildford (GU1, GU2, GU3, GU4, GU5, GU13) Hindhead (GU26, GU27) Horley (RH6) Kingston Upon Thames (KT1, KT2) Leatherhead (KT22, KT23, KT24) Lightwater (GU18) Liphook (GU30) Lingfield (RH7) Liss (GU33) Oxted (RH8) Petersfield (GU31, GU32) Petworth (GU28) Midhurst (GU29) New Malden (KT3) Redhill (RH1) Reigate (RH2) Sandhurst (GU47) Shepperton (TW17) Staines-upon-Thames (TW18, TW19) Sunbury-on-Thames (TW16) Surbiton (KT5, KT6) Tadworth (KT20) Thames Ditton (KT7) Teddington (TW11) Virginia Water (GU25) Walton-on-Thames (KT12) Warlingham (CR6) West Byfleet (KT14) West Molesey (KT8) Weybridge (KT13) Whyteleafe (CR3) Windlesham (GU20) Woking (GU21, GU22, GU23, GU24) Worcester Park (KT4) Yateley (GU46) Sussex Arundel (BN18) Battle (TN33) Bexhill-on-Sea (TN39, TN40) Billingshurst (RH14) Brighton (BN1, BN2, BN4, BN41, BN42, BN45) Burgess Hill (RH15) Crawley (RH10, RH11) Eastbourne (BN20, BN21, BN22, BN23) East Grinstead (RH19) Forest Row (RH18) Hailsham (BN27) Hassocks (BN6) Hastings (TN34, TN35) Haywards Heath (RH16, RH17) Henfield (BN5) Horsham (RH12, RH13) Hove (BN3) Lancing (BN15) Littlehampton (BN16, BN17) Lewes (BN7, BN8) Newhaven (BN9) Peacehaven (BN10) Pevensey (BN24) Polegate (BN26) Pulborough (RH20) Robertsbridge (TN32) Rye (TN31) Seaford (BN25) Shoreham-by-Sea (BN43) Steyning (BN44) St. Leonards-on Sea (TN37, TN38) Winchelsea (TN36) Worthing (BN11, BN12, BN13, BN14)

Multifix’s PPE: Enhancing safety and protection

PPE is naturally a hugely vital part of the job. Whether it’s a hi-vis, a helmet or eye protection, in order to work in the construction sector, you’re going to need PPE. It can’t just be any PPE, either. PPE such as helmets, head protection and gloves all need to be at an EN standard; otherwise, you won’t be deemed safe when on a site. One issue we keep hearing about is finding a reliable provider of PPE, to help you with your projects and tasks. This is where we come in. By no means are we suggesting that we are PPE specialists, but we do have a lot of PPE in stock, ready for immediate dispatch, to help you get the job done. Our PPE comes from a number of manufacturers and is professionally graded. We can also get it to you as soon as possible, thanks to our fleet of dedicated drivers. To give you an idea of what we have in stock, here is a rundown of the PPE that we have available. Unbranded helmets and hi-vis The primary form of PPE in the workplace is either a hi-vis or a helmet – and we have lots of both in supply. The only caveat to this is that it is all unbranded, but if that isn’t an issue, then we have everything and more that you’ll need. Be it orange or yellow hi-vis waistcoats, waterproof bomber jackets with a hood or orange hi-vis trousers, we can have you fully kitted out. As far as safety helmets go, we stock these in a number of different colours. Our helmets come in an assortment of colours with additional add-ons, if needed. Boots No matter if you’re a size four or a size 12, we’ll have a pair of steel-capped boots for you. Our range of boots comes in either black or honey leather, so there is some slight choice in colour. It’s important to work in comfort, but also to work knowing your feet are safe in the event of anything happening. Gloves and sleeves Whether it’s rigger gloves, builder’s gloves, or just disposable gloves, we have you covered. We offer gloves either as a pair or in large boxes up to 100, depending on what it is you’re after and even have some speciality gloves in our collection as well. Also, except for our disposable gloves or household gloves, every one of our gloves is rated at EN388. We try to have all our gloves in small, medium, large or extra-large. In addition, we also offer an EN388-rated 350mm Kevlar sleeve with a thumbhole, to fully protect your arm when in the workplace. Eye and ear protection It’s important to protect your senses when in the workplace, which is why we also have a number of options for your ears and eyes. We stock EN 352-2 graded overhead ear defenders, as well as your generic earplugs. We have corded hi-vis earplugs or disposable ones that come in a box of 200. As for eyes, we stock a number of safety goggles and safety specs. Respirators and face masks Finally, our respirator and face mask options certainly go from one extreme to the other. Whether it’s a three-ply disposable face mask in a box of 50 or a JSP Powercap Infinity respirator, we’ll have something for your needs. We also stock FFP2 valved masks, FFP3 masks and also a number of half-masks, including the JSP Force 8. As uncomfortable as they can be, we also supply face fit tests, which can be essential depending on what mask or respirator you choose. That is a full rundown of the type of PPE that we can offer you. If you are seeking a reliable supplier of PPE, we are more than happy to assist you in any way we can with your projects. If you would like to find out more about the PPE offerings we have here, or our delivery service, please get in touch with us here.

The Claims We Make

In this video we will cover some of the claims we make and how we fulfill them.

All about delivery

If you’re new to Multifix, you might have some questions about the delivery service we provide. If you can’t find your question answered, give us call on 020 3248 4086, and we’ll be happy to help. Do you offer next day delivery? Yes, at least 95% of all of orders are picked and packed the same day we receive them and are delivered the next working day as standard. See below for our order cut off times. On the odd occasion we’re out of stock of a particular item, we’ll contact you to let you know and when you can expect your delivery. What is the cut off time for next day delivery? For next day deliveries within our own-van delivery zone, our order cut off time is 5.00pm. If your site is outside of own van delivery zone, these times vary as we would need to arrange a courier for you: for orders over 50kg (deliveries by a pallet courier), the cut of time is 4.00pm and for orders less than 50kg, the cut off time is 4.30pm. Do you offer same day delivery? As all of our fleet have left the depot by 7.00am, we can arrange same day delivery using a third-party courier service. Depending on where you are in the country, charges will vary. If you have an urgent requirement, talk to us and we’ll find a solution for you. Do you deliver nationwide? The short answer is, yes we do. We have been delivering to London & the South East for 30 years, with our own vans delivering to 93% of our customers. In those areas we don’t go to so regularly, we use reputable courier services. We know that using a third party service can be stressful for both you and us, but we are proud to have a 90% success rate with our partner services. What areas do you deliver to? Our own-van delivery zone is expanding all the time; we now deliver to Swindon & Wilshire and have a 3-year expansion plan to extend our coverage even more. To check if you’re in our own-van delivery zone, take a look at this map. Can you offer AM deliveries? 75% of our customers’ orders are delivered before midday. If you have an AM delivery requirement, please speak to one of our team when you place your order. If you’re ordering via the customer portal, just add the information to to the delivery notes section. If you opt for delivery on a third party courier service to guarantee an AM delivery, carriage charges will apply. Do you offer booked in deliveries and/or time slots? We know that some sites have delivery restrictions to keep the traffic flowing around them. We work together with several of our customers to achieve timed deliveries that are mutually workable. Talk to us to see how we can help you. Do you charge carriage? From 1 March, 2024, we will be introducing a carrier charge for all orders under £100. What is the minimum order value? Our Operations team plan the most efficient use of our fleet on a daily basis. To help minimise our impact on the environment, we encourage our customers to place orders with a minimum value of £100. We know that this is not always possible due to site circumstances or space, so we are flexible in our approach. When can I expect my delivery? Multifix drivers call you shortly before they are due to deliver and leave parcels in a safe place when asked to do so. Can I track my delivery? When your order has been dispatched on our fleet, you’ll receive a text notification. This contains a link to the customer portal, showing an estimated arrival time. Here you will also find live tracking of your order. The ETA is updated regularly, according to the traffic conditions. You’ll also receive a text when your delivery has arrived – useful if you’re not the one on site receiving it. If your order is being delivered by a third party courier service, you will receive communications direct from them. Can I collect? If you’d prefer to collect from us, you can do so from our Distribution depot in Barking (IG11 0EG). Just head to the Customer Collections area, which is signposted. From order placement, all we need is an hour to process, pick & pack your order. Where can I find PODs for my orders? If you are registered on the customer portal, all order history including PODs will be shown on your account dashboard. If you’re not registered on the portal, simply call the Customer Services team and they’ll be able to provide a POD for you. What happens if there’s problem with my order? In the event of a problem with your order, please speak to a member of our Customer Services team in the first instance and we’ll sort out the issue for you. Are your vans and drivers your own, or do you use couriers? Yes, we have our own branded vans & lorries and employ our own drivers. Having our own vehicle fleet, and employing our own drivers gives us the agility to respond to customer needs, focusing our team where they’re needed the most. Our drivers are friendly & courteous and know their routes well as we don’t switch their areas - this way they get to know regular customers and their preferences. How will my order be delivered? Our fleet consists of panel vans, curtain sided trucks and a van & trailer combination with crane offloading facility for bulky items. All vehicles are 3.5 tonnes, which enables fast site offloading. Are your vehicles sign-written? All of our vehicles are sign-written with black and yellow Multifix branding, to enable easy identification for safety & security purposes. Do your drivers have their own PPE? Our drivers all have 5 point PPE (hat, gloves, glasses, boots & hi-vis) for their protection and to meet your site requirements. Will your drivers help me offload? Our drivers will help you take your boxes to your container or site office – it’s all part of our personal service. For deliveries not on our own vehicle, third party couriers offer a kerbside delivery service. Do you have FORS accreditation? Yes, we are FORS silver accredited. This accreditation ensures driver training, vehicle safety and insurance cover are to standard and CO2 emissions are measured and improved upon.

Multifix Online Portal - New Features

1. Condensed menus Making it quicker & easier to navigate 2. Improved user set up Simplified flow to setting up new users. 3. Three new levels of user Easily customisable to your teams with the addition of one overall Super Admin user to increase security. 4. Order Management All order stages are now displayed together with filter options to find what you need, fast. 5. User Settings Your user settings condensed into one page. 6. Quick orders Browse from the website (Browse shop), use the search bar or use your favourites list to add items to your quick order or requisition. 7. Swap between orders for different sites or projects Integration with the Website, create a quick order or requisition and then browser through our Shop to add to your order. This new feature also enables you to swap between drafts and also enables you to create new orders within the shop. 8. SMS / Email confirmation Ability to receive notifications as to when orders are despatched from our warehouse with an eta and then also when they are delivered. This can be by SMS or by email depending on what you prefer.

What is an acceptable DPC for cavity trays in cavity wall construction? NHBC Technical Guidance 6.1/38

Using the right grade of DPC for cavity trays is important in order achieve the NHBC Buildmark warranty. On 11th November, the NHBC published technical guidance note to clarify what was already in the standards. Here’s a brief summary of the guidance note and help on selecting the right product: What DPC can’t I use as a cavity tray? Polyethylene DPC made to BS 6515: 1984 (categorised as low-density polyethylene). This IS suitable for use as a DPC to prevent moisture rising from the ground but NOT as a cavity tray. What DPC can I use as cavity tray? The product selected must meet ALL of the following criteria: Material: Flexible (plastic or rubber) DPC Designed: To prevent the downward passage of water or moisture through the tray Performance: Meets the requirements of BS EN 14909 Certification: Third-party certification that confirms their suitability for use as a cavity tray That sounds expensive! A high performance DPC can cost up to four times the price of a standard DPC. When comparing quotes, it’s useful to bear this in mind to ensure you’re receiving the right product for the application. When does this guidance come into force? Whilst this has been part of NHBC guidance for some time (Standards clause 6.1.17), on “all plots starting or at DPC level as at 1st January 2023, the use of appropriate flexible DPCs (as described above) will be required and use of low-density polyethylene DPC conforming only to BS 6515 will no longer be accepted.” What’s the right product to select from Multifix? We stock the Visqueen Zedex CPT high performance damp proof course as 20m length rolls in widths 100mm, 450mm & 600mm. We also carry a range of Brickwork sundries including pre-formed cavity trays for corners and ridges. If you already have a Multifix account, roll your mouse over any of the product sizes or references above to see your rates. How can I be sure this is the right product? The products meet the requirements of BS EN 14909 and Visqueen carry third party accreditation specifying its use as a cavity tray, as per the NHBC technical guidance. Download BBA 94/3059 and their DoP here. How do I open a Multifix account? Click here to open an account. Where can I find the full technical guidance note? Technical guidance notes can be found on the NHBC website. Here’s a link to note 6.1/38

Construction Industry update Q4 2022

We’ve brought together the headlines from some leading Industry sources to provide a snapshot of the economic outlook for the Construction Industry. Construction Output expected to fall significantly in 2023 amid looming UK Economic Recession Headlines from the Construction Products Association (CPA) forecast a reduction in construction output of 3.9% in 2023 (compared to a rise of 2.0% in 2022). The CPA cite this as “mainly due to the impact of a wider economic recession, exacerbated by the effect of the ‘Mini Budget’, and the consequent fallout from recent political uncertainty.” For the full article visit ConstructionProducts.org.uk Construction Outlook: October 2022 Hewes & Associates forecast the decline of Construction Output in 2023 to be 5% and, state “Tighter public spending, higher inflation, and in turn raised base rates will be the new reality in our view. Efforts to control inflation will, we expect, result in base rates rising to around 4%, while inflation is forecast to peak in 2023, and drop to around 4-5% by 2024.” They also predict a housing downturn in 2023/2024 due to high borrowing rates, pressure on household incomes and low economic confidence, although “we do not foresee another round of austerity of the likes undertaken over the years 2010-2015” For the full article visit Hewes-Associates.com Some of the levers affecting these predictions: For the full article visit Building.co.uk Inflation: Energy costs:

Are your masks fitted correctly?

The JSP Force 8 is a reusable half-mask, negative-pressure respirator. It consists of a filter-holding unit and is made from moulded rubber. The mask has intake and exhaust valves attached to adjustable straps, which fit tightly to the wearer's face. The JSP Force 8 has a replaceable filter that removes dust when the facepiece seal is leak-tight and delivers high protection against water and oil-based dust, mists and fumes. Does your mask fit correctly? If your mask isn't fitted correctly, it won't give you the protection you need. Luckily, the new Force 8 PressToCheck means that the fit of the JSP mask can be checked quickly and easily. 1. FIT IT! Put the straps and harness over your head and pull them to a suitably tight and comfortable fit for you. 2. PRESS IT! Use the PressToCheck function and squeeze the front and backs of both filter covers together to stop air from entering through the filters. 3. CHECK IT! When you inhale, no air should come through the mask. If it does, adjust the mask and straps and repeat the process until it doesn't. Release when seal is made. What makes the JSP Force 8 Half Mask so great? It provides protection against construction dust. Made from lightweight thermoplastic rubber, it is flexible, fits most face shapes and is comfortable to wear. The 4-point cradle suspension harness with quick-release buckles ensures a daily face fit reassurance. The CR2 reflective strips create increased visibility in low light environments for added safety. The face mask components break down easily, allowing for cleaning and maintenance, making it more hygienic. It passed the dolomite clogging test and conforms to EN143. Add the P3 Filter which: Fits easily to the Force 8 Respirator Has an advanced Typhoon Exhalation Valve that provides low breathing resistance, low heat, moisture and CO2 build-up also performs well at low temperatures. Features a Force 8 PressToCheck function, which instantly indicates if you have an effective face seal. Take a look at the JSP Force 8 Mask Here and our PressToCheck P3 Filters here.

Protect your workforce

Tackling inefficient removal of silica dust on construction sites is a priority for the UK Health and Safety Executive (HSE) and construction sites are legally required to use an M-class vacuum or extractor. That’s where the V-TUF M-Class Mini comes in! It is the safest and most efficient way to tackle dust on-site. 9% filtration efficiency Lightweight (Only 5kg) Washable filters Integrated filter shaker system Lightweight, compact, easy to store Extraction velocity monitor Using a V-TUF M-Class Mini protects those working on construction sites as it reduces the amount of harmful dust particles they breathe in through the air. Regularly breathing construction dust can cause diseases like lung cancer, asthma, chronic obstructive pulmonary disease (COPD – which includes emphysema and other breathing difficulties) and silicosis. Silica is the second biggest killer of construction workers after asbestos." (HSE) Using a V-TUF M-Class Mini protects those working on construction sites as it reduces the amount of harmful dust particles they breathe in through the air. Unrated vacuums can exhaust over 80% of harmful dust particles back in the air, which remain airborne for up to 8 hours. The V-TUF M-Class Mini, paired with M-Class rated filter bags that have a 99.9% filtration efficiency, and has been designed to protect your workforce from serious long-term health problems and disease in the future. Save time and money Using a V-TUF M-Class Mini makes cleaning up and packing away much quicker, enabling you to swiftly move on to the next project. Efficient dust extraction can also prolong the performance of the tools and accessories used on-site. It ensures that tools aren't clogged up with dust and require less maintenance. If you choose to invest in a V-TUF M-Class Mini you’ll need to use M-Class dust filter bags. Extra strong with a hard cardboard collar and a soft rubber sealer ring, our M-Class Dust Filter Bags are approved for the use in the V-TUF M-Class Vacuum range.

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