Expert Hub

All your questions answered

Article
What does Multifix actually sell?

While we are very much a construction supplier, one question we are asked is what do we actually sell at Multifix?  This is a question that is entirely fair, as many different construction suppliers will supply different parts to different sectors.   In this article then, we will explain exactly what we do sell and look at the sectors within the construction industry that we provide for.   Carpentry fixings  When it comes to carpentry, we will have everything that you need. Be it Paslode guns, fuel cells, fire foam, screws or nails, we have you covered.   In fact, when it comes to nails, you will have a fair share of choice. If it’s Paslode you need, we can provide that, but we also stock Fischer nails too.   We also provide some specialist items too, such as powered respiratory masks. We have been specialising in carpentry for 30 years and counting and taken a lot of feedback along the way, so our range is very much catered to your needs.  Brickwork sundries  Our brickwork range is constantly growing, but we have a very good range of sundries available for your projects.   By stocking brands such as Ancon, ARC, Timloc, Visqueen and others, we have an expert range for you and can assist on a wide range of projects, including low rise.   Whether it’s cavity stop socks, wall ties, DPC or weep vents, we have you covered and we even have some specialist items too, such as flexicorners.  Firestopping equipment  As a result of partnering with Protecta, we have a wide range of firestopping products that make a huge difference when it comes to guaranteeing safety.   These include FR Acrylic and FR Graphite, while we also have a number of FR accessories available for purchase, too.   Given the Protecta range is always expanding, including the development of the 80mm batt, the firestopping goods we stock are all innovative and forward-thinking, while meeting  all necessary regulations and requirements.   Other essentials  In addition to all of this, we also offer a good range of other key essentials. This includes unbranded PPE, packers, shims, hand tools such as screwdrivers and chisels, decorating tools, paints, fillers and abrasives.   We also sell blades, including jigsaw, reciprocating, planer and diamond, as well as a range of drill bits, drywall products and sealants.   Finally, we also sell other miscellaneous items such as ladders, cones, while we have a very small selection of power tools available for purchase.  A healthy range  At Multifix, we strive to have the best range of products available and that is why we value customer feedback so much, as it enables us to stock the things you actually need, rather than the things we think you’ll need.   We are always looking to grow our range and take on recommendations, but as for what we actually sell, we hope this article covers it pretty well.   For further information as to what Multifix stocks or is able to stock, or to place an order, please feel free to contact us. You can do so by clicking here.  

Read more → 3 min read
Article
What is BREEAM certification and why is it important?

As construction seeks to be more sustainable in light of the net zero targets, you may have seen that certain projects are being given BREEAM certification.   Whenever we see something has certification, we assume it is good, but what exactly does BREEAM certification mean and why is it important?  In this article, we will explore what it stands for and why it is being seen as integral to the overall construction net zero goal.  Firstly, what is BREEAM and what does it stand for?   BREEAM stands for Building Research Establishment Environmental Assessment Method, which given its length, makes sense to have an acronym!  Essentially, it assesses how environmentally sound buildings are and how sustainable the practices have been for their development.   This doesn’t only include the building process, but also things like waste management and pollution prevention.  Is it easy to gain BREEAM certification?  Gaining BREEAM certification is a five-step process that is easy enough to put the wheels in motion for and can all be done online.   1. First, you have to find a licenced BREEAM assessor  2. Once that is secured, you can then register your project for BREEAM assessment.   3. The next step is the assessment itself  4. Then a quality assurance check of the assessment itself is carried out.   5. If the assessment and the quality assurance check is all in good order, then you will receive your BREEAM certification!  What does having BREEAM certification actually mean?  It entirely depends on your score. BREEAM certification is graded into six categories, which operate as star ratings.   If the project scores under 30%, it will be given a zero-star rating and branded unclassified. If it is between 30 and 44%, it’ll be given a one-star ‘pass’ rating, if it’s between 45 and 54%, it’s a two-star ‘good’ rating.  The top three are the ones you’d want, with 55% to 69% being a three-star ‘very good’ rating, while 70% to 84% is a four-star ‘excellent’ rating. Top of the tree is an 85% or higher percentage, which gives you a five-star ‘outstanding’ rating.   Naturally, if you have a four or five-star certificate, that would mean that the project was an incredibly sustainable process and that would be great for hitting net zero targets, in addition to aiding the environment.   It would also reflect well on you, as it would show you are using forward-thinking measures on a development that can increase its asset value thanks to its better-performing assets.   A more sustainable future  The net-zero target for 2050 is something that the entire construction industry is striving to achieve and with strong BREEAM certification, that goal will be easier to achieve.   There are 550,000 buildings and counting with positive BREEAM certification across the world, as net-zero becomes more and more important. To see this growing in the UK is definitely a good thing.   At Multifix, we are putting further emphasis on sustainability to do our bit for the net-zero goals. You can find out about our recent sustainability pledge with Ecoligi here.  

Read more → 3 min read
Article
The benefits of using B3 foam instead of traditional methods

Recently, more and more construction workers are looking to use B3 foam for their tasks, especially when it comes to insulation and sealing.   But just what are the key benefits of using B3 foam? And how can using it not only make your life easier, but also help you get the job done well?  In this article, we will look at some of the key reasons to use B3 foam and look into just how much it can help you.  Firstly, what is B3 foam?  B3 foam is a polyurethane foam that self-expands and is used to fill gaps in the construction process.   Alternatives to B3 foam include expanding foam tape, non-expanding foam and other fire-rated foams, amongst others.  A gamechanger for insulation  The biggest selling point for B3 foam is its insulation capabilities, which have the potential to be revolutionary when used correctly.   When applied properly and with care, B3 foam can make a huge difference in regards to boosting energy efficiency and keeping the heat in.   The B3 foam itself expands when used to completely fill gaps, adding an insulation layer in the process and preventing the possibility of things like air leaks.   In fact, B3 foam will form an airtight seal when it is applied, so the chance of an air leak or any thermal bridging is pretty much wiped out.   This all makes a huge difference, making it easy to see why B3 foam is becoming more and more popular.    Expanding power and fending off moisture   As touched upon, another big pro to using B3 foam is the manner in which it expands after it’s used, which allows it to fill in pretty much any gap completely.   B3 foam can expand to two to three times its original volume after being applied, which enables it to completely cover the area it has been applied to, even if it is being applied in a peculiar area with obstructions.   In addition, B3 foam is very moisture resistant and this makes it a great choice for use in a basement or a loft, or any other humid or damp environment.   As it can help condensation buildup and moisture breaking through, this subsequently reduces the risk of any structural damage, as well as mould.   Easy to use and durable  Finally, using B3 is very easy. By using a foam gun, you can get to areas that would otherwise be difficult to access, while it is also compatible with a variety of core surfaces.   This includes the likes of wood, metal, concrete and masonry, which makes it a very versatile and adept product.   It is also incredibly durable and long-lasting, which is naturally very important. The lifespan of B3 foam is akin to the lifespan of the building it’s been applied to, which makes it incredibly low maintenance once it’s been applied.   Once it’s done, it’s done – you’re highly unlikely to have to go back to it or find a replacement in the immediate short term.   A more efficient way  There is a reason why B3 foam is becoming more and more popular and it’s something that we’re very much aware of at Multifix.   We are always working on our range and are making sure that we have suitable levels of stock at our warehouse for your use.   To see what types of B3 foam that Multifix offers, click this link.  

Read more → 3 min read
Article
Hammer fix, nylon plug and frame fixing – what are the differences?

When it comes to securing objects to surfaces, there are three main types of fasteners to use – hammer fix, nylon plug and frame fixing.   All three are capable of getting the job done to a high standard and all three fasteners are used for projects up and down the country every day.   But what are the differences between the three? In this article, we will look at all three types and explain what they do and how they differ.   Hammer fix  The hammer fix fastener is normally used to secure lightweight fixtures, so things like electrical boxes and cable trays, to concrete or masonry walls via a pre-drilled hole.  It is a metal anchor sleeve with a pre-installed nail or screw attached to it, with the sleeve expanding as soon as it’s been hit with a hammer, to make a solid hold.   Able to be used with stone, concrete and brick, hammer fix fasteners are easy to use and you don’t need any fancy tools to install them – just a hammer will suffice.   In addition, they are a reliable and assured fastener and will never let you down, should you choose to go down that route.   Nylon plug  Nylon plug fasteners are also a good fit for lightweight fixtures, but are capable of securing heavier items too, like shelving brackets, curtain rails or picture frames to walls or ceilings.   They are essentially plastic anchors that have a pre-drilled hole in them, but they can be used in concrete, brick, plasterboard and drywall.   Much like the hammer fix fastener, it needs a pre-drilled hole and can be fitted with a hammer, before being tightened with a screw. This allows the nylon plug to expand and grip onto the material.   While there is a little more to do than when using a hammer fix, they are still very easy to install and their versatility is useful.   Frame fixing  Last but by no means least, frame fixing fasteners are the go-to when it comes to needing to fit something heavy to masonry, concrete, brick or stone, such as machinery, signage, handrails or structural elements.  A frame fixing will be made up of a threaded metal sleeve with a screw and is installed after drilling a hole through what is being fastened and the material.   The sleeve is then placed inside the hole and the screw is tightened, securing the object to the material.   Something for everything  All three of these fasteners are incredibly useful, but they all come into their own depending on how heavy the object being fixed is.  For something light, the hammer fix is the right fit, for things slightly heavier, it’s the nylon plug that’s the best bet and for more heavy-duty fittings, frame fixing fasteners are the answer.   To speak to an expert to find out further how these three can help you, or to find out what we stock, click this link.  

Read more → 2 min read
Article
Drywall stud and track vs timber stud and track – what’s better for you?

For framing walls or ceilings, it’s normally a choice of using a drywall stud and track system, or a timber stud and track system.   Both of these options are very good, but both have slightly different purposes and strengths, which makes it a case of using one or the other.   In this article, we will delve into what they are and what they do so well, while also examining where they are best used.   Drywall stud and track  A drywall stud and track system is a lightweight metal system, which is very easy to handle and used for non-load-bearing interior walls, in addition to ceilings.   The purpose of a drywall stud and track is to provide a strong framework for attaching any drywall panels, but it is also moisture resistant, which makes the system great for use in a bathroom or an area where mould may be an issue.   Drywall stud and track systems are very easy to install and allow straight framing, as well as making sure the wall or ceiling surfaces are smooth and level.   Timber stud and track  As the name suggests, the timber stud and track is made up of wood instead of metal, which makes it heavier to handle, but like the drywall version, it is still straightforward to install.   They tend to come in just one size, but they can be cut down on-site if needed. Unlike the drywall version though, the timber system can be used for both load-bearing and non-load-bearing interior walls.   Whether it’s being attached to drywall, plasterboard or panelling, the timber stud and track system will deliver and being timber, are more environmentally friendly than the drywall version.  The timber version also boosts thermal insulation, so that combined with being renewable makes them a very popular choice.   Good options all round  Ultimately, the choice comes down to what project you are working on. If you’re working on a residential project, where environmental benefits are very much factored in, then the timber stud and track system will likely be preferred.  However, if you are fitting out a basement or an area where moisture or mould can be problematic, then the drywall version will be the best option available.   Both are good choices and when utilised to their full capabilities, both will stand the test of time and deliver.   For further information about either drywall or timber stud and track systems, we’ll be happy to talk to you and explain what stock we have. You can get in touch with us here.  

Read more → 2 min read
Article
The construction industry is struggling, but are things getting better?

It’s no secret that things in the construction industry at this moment in time are not in the best of health. There’s hardship everywhere you look and unfortunately, it’s a very difficult time for many.   At some point, there will be a light at the end of the proverbial tunnel, but the question on the lips of many is when is that light going to start to become brighter?  In this article, we will look at the current state of the construction industry and analyse where potential shoots of positivity could come from in the remainder of the year.  What’s actually happening at present?  The picture is a somewhat bleak one, with construction companies folding at the highest rate in a decade, according to the Financial Times.  According to the government’s Insolvency Service, 4,280 companies in construction went under between June 2022 and 2023, which was 16.5% more than the previous year.   The picture didn’t improve for the rest of 2023, with it being reported by insolvency practitioner Begbies Traynor in January 2024 that 7,849 firms were at risk of collapse.  That report from Begbies Traynor also highlighted that construction was the number one industry under significant financial distress.  Is there any positivity on the horizon?  The good news is yes, although it may still be a harsh ride until the end of the year. Currie & Brown have recently published their April 2004 UK construction market outlook and there are positive signs ahead.  They are forecasting that there should be an increase in construction activity, although there is a risk this “could strain the current limited labour and contracting resources.”  As such, they are hoping for a more staggered approach instead of “a synchronised rush where everyone pursues projects simultaneously.”  In addition, they believe that despite the slowdown, there is ample long-term demand and they feel that companies who can position themselves strategically will be best placed to deal with the spike.   The upturn isn’t just predicted by Currie & Brown, either. S&P Global believes that a painful six month period of decline is now over, as March 2024 saw the strongest increase in new orders since May 2023.   This is especially encouraging as it has shown that a period of growth is coming to the construction industry, which is really important.   The Glenigan Index isn’t quite as optimistic in the short-term, but does believe non-residential construction is showing signs of life, which is good.   Reasons to be hopeful  The Currie & Brown report is certainly a ray of sunshine amidst an otherwise cloudy backdrop and a much-needed one at that.   Naturally, there is still a long way to go, as per the Glenigan Index, but the S&P Global insight was especially positive.   As outlined in this article, we understand that things are very tough for everyone at present – whether you’re a small firm or a nationwide giant. If you have any concerns that we may be able to help with, feel free to get in touch with us. You can do so here.  

Read more → 3 min read
Article
The second staircase guidance and how it impacts you

While the country was enjoying a bank holiday for Good Friday, the government published technical guidance on the second staircase rule at long last.   This had been months in the making and now housebuilders have a definitive answer, it is set to make their lives a lot easier.   But what exactly is the guidance and why is it so important? In this article, we will explain what the guidance is and how it can affect you moving forwards.   What is the guidance?  Back in December 2022, the government revealed that all new residential buildings over 30 metres would need two staircases, however, this was protested by a number of industry bodies.  The reasons for the protestations revolved around safety.  As such, the government sat down with them and agreed that the height should be lowered. In July 2023, the government knocked 12 metres off the height, so now any residential building with a height of over 18 metres will need two staircases.  With that agreed, the government stated in October 2023 that there would be a 30-month transition period from the approved document's release date.   On March 28, the approved document was released, meaning that the guidance will kick in at the start of October 2026. From this date, it will be compulsory for new buildings over 18 metres being built to have two staircases.   How will the transition period impact me?  During this time, any new applications for buildings over 18 metres can either follow the old guidance, or choose to follow the new one.   The existing guidance states that a building of over 18 metres can just have a single staircase, but there is a reason why the second staircase guidance is being brought into effect.   Ultimately though, the choice is to get ahead of the curve before October 2026 or to just have a single staircase like normal.   Does a second staircase guarantee safety?   This is where there is some conjecture, as while on the face of it the answer is yes, the deeper answer is a bit more nuanced.   While the guidance insists on two staircases for buildings over 18 metres, it doesn’t say anything about having evacuation lifts or a second fire-fighting shaft as compulsory.  It does state that in the event of an evacuation lift being fit, then they should be provided in an evacuation shaft, which will come with an evacuation lift lobby and a protected stair, but that’s it.   This has angered some bodies, who believe that while this is just a minimum requirement, the guidance doesn’t go far enough in keeping people safe.   Clearing up the news   New regulations can throw people off kilter as it can change how they work, but as a result of reading this, you will hopefully be aware of the impact of the guidance.   If you would like to get in contact with us to discuss it further, you can find out how to contact us by clicking this link. 

Read more → 3 min read
Article
How a speedy supplier can improve your supply chain

The famous saying “slow and steady wins the race” certainly is true in some aspects and when it comes to a project, you can’t rush quality. However, it doesn’t always apply.   This is especially the case when you need service from your supplier quickly – be it getting a quote, making an order or receiving a delivery.  In this article, we will explain just why speed from your supplier matters and how it can make your life a whole lot easier.  More time to prioritise the things that matter  With a speedy supplier, everything falls into place much easier. You aren’t spending your day waiting around for a quote, you aren’t falling behind schedule because your deliveries are late and you can order what you need within seconds.   This allows you time to solve other issues and to focus on the things that really matter on your projects, whatever they may be.   Irrespective of what project you’re working on, being efficient helps significantly and if you can find a way to ensure that with your supplier, it all helps.   Speaking of help, what can Multifix do when it comes to speed?  Speed is one of the things prioritise so much at Multifix – and especially prioritising it while not compromising on our reliability or quality of service as a result.   For example, we’ve worked especially hard to be in a position where we can guarantee that you’ll have a quote back within half an hour.  In addition, should you be on our customer portal, it’s possible to make an order within 30 seconds. Everything on the portal is aimed at your convenience and that includes speed.   As for deliveries, 75% of our deliveries are on-site before 12pm midday. In some cases, we’ve been able to have goods ready before site work even starts.   When it comes to making your life easier, these are things we’ve found really help.   Rapid resolutions  We know how much speed can make an impact on your lives and your work projects, so that is one that will always remain one of our core customer values.   One aspect of our speedy service is our delivery though, which we are delighted to say has a 99.3% success rate. To find out exactly where we deliver to, click here.  

Read more → 2 min read
Video
Customer Portal overview - top features that will help your business

In this video, you will get an idea of what the top features are on the Multifix Customer Portal, in view of you understanding what you can do to get the maximum out of your portal account. Guides are here: https://multifixuk.com/expert_hub/portal-onboarding If you are unsure as to what user you are, see here: https://youtu.be/a8aaywvVmfs

Read more → 2 min watch
Article
I don’t have time – what do I need to know about Multifix?

We get it, you might not have time to hear us out properly. So here’s a super quick run-through of what we can offer you: - Fast and reliable delivery service – 99.3% success rate, 75% arrive before midday, next-day delivery as standard and your order can be live-tracked - Quality products, whatever you need – whether you’re in carpentry, brickwork or firestopping, we supply products from some of the best brands on the market - Expert staff – our team members have many years of experience behind them, so you’ll always be speaking to someone knowledgeable  - A personal touch – we remember your name, you get a call before delivery and we strive to give you a quote in 30 minutes - Customer portal – power to order in seconds, have proof of deliveries and invoices in one place, set up requisitions and impose spending limits  If you wish to find out more about any of these, give us a quick call and we’ll answer your queries. You can find out how to contact us here.  Sounds interesting? To see what else we can offer you, watch this video to find out more.  

Read more → 1 min read
Article
How can Multifix prove that they can give expert advice?

One thing that you’ll often see companies claim is that their staff members are experts in their field and that they’re extremely knowledgeable.  However, that isn’t always the case and it can be annoying for you to ring up a supplier, place an order and not get what you want, due to a lack of knowledge or experience.   At Multifix, we’re incredibly proud of the expertise within our team and we frequently make mention of it. But how can we prove that to you, especially if you’re someone who hasn’t used us before?  In this article, we will explore why we say what we do and how we can back up the claims that we make.   Staff with years of experience  When people join Multifix, they tend to stay. As an example, all of our account managers and customer service specialists have been with the company for several years – some of whom have been with us for over a decade.  Naturally, this is huge testament to the great work they do and the environment they’ve helped to create, but along the way, they’ve gained more and more experience and knowledge within their roles.  As such, when you speak to them, you can be assured that you’re speaking to an expert and that they’ll be able to handle your query with confidence.   Regular training   It’s no secret that things change in construction – whether it’s new regulations, new products or new technologies and it’s important to us that we keep our eye on the ball.   That’s why we frequently have training sessions for our staff, so that they are well versed with new developments, as and when they arise.   We’re more than happy to welcome in external experts to pass on their knowledge to our team, so that they are better equipped to take your query.  We see things first-hand  Another thing we do at Multifix is that we frequently go out on the road to see our customers and to see how they’re doing with their projects.  This is great for a number of reasons – not only can we see how things are going and whether our customers are satisfied with our service, but we can gain a better understanding of what you need from us when we’re out in the field.   These experiences help us immeasurably and speaking to you to find out what your key issues are and how they can be prevented has also allowed us to become more knowledgeable to handle your questions.   Sticking to our word  As with every form of life, your word should be your bond and that’s very much the case with us. When we say that we have a team of experts ready to take your query, we really mean it.   Our entire operation is built around doing what is best for you and that includes having extremely knowledgeable staff members to assist you wherever they can.   To find out more about how we can help you, please feel free to get in touch with us. You can do so by following this link.  

Read more → 3 min read
Article
Does Multifix offer 60-day payment terms?

At Multifix, we have always been very open with our payment terms, which are 30 days net EOM and this applies whether you’re buying with us for the first time or have been with us for years.   However, some of you have asked whether we extend that limit or are able to extend it – namely to the tune of 60 days.   The answer to this question is yes we do, but we don’t offer it as standard. In this article, we will explain why this is the case and when and how 60-day terms can be acquired.   What does Multifix offer as standard?  As mentioned above, our standard payment terms are 30 days net EOM. This means that customers have 30 days to pay off their balance with us.  We do this because we understand the construction industry can be difficult at times and goalposts can be moved without warning for contractors.  As such, having the buy now pay later scheme in place is beneficial for our customers and it allows us to offer the best possible service we can to you.   How can I get 60-day payment terms?  If you wish to explore extending your payment terms with us, you need to put a request in with us in writing so that we can action it.   This would also need to be made clear to us before you order, so we can have everything ready in place accordingly.   Once we have your request, we can assess whether we can action it and then we’ll let you know very quickly whether we can do so or not.   Being flexible  As we said earlier, we understand that sometimes things move unexpectedly and you can be caught cold in construction, which can be a very stressful experience.   If we can help this by giving you 60-day terms when needed, then we will do all we can to make sure that we can make this happen for you.   If you would like to contact us to see if we can provide this for an upcoming order, you can get in touch with us here. 

Read more → 2 min read
Article
What does it mean to be FORS credited?

One thing you may have seen us shout about is that we have FORS silver accreditation for our fleet of vans, which we have achieved for a few years now.   But what does it mean? And more importantly, what does it mean to you? Does it make much difference to your delivery service?  In this article, we will explain why it’s so valuable to us and why it’s of benefit to you and offers you peace of mind when choosing us as your supplier.   First, what is FORS?  FORS stands for Fleet Operator Recognition Scheme, which does what it can to set the standard for safer, smarter and greener road transport operations.   FORS, which is a voluntary accreditation program, gives companies a framework and sets benchmarks for them to help operators boost performance in environmental impact, safety and operational efficiency.   Being with FORS allows you to have further training, to put in place safer working practices and to commit to higher standards as a company.   So if you’re Silver-rated, what does that mean?  FORS have three ratings; bronze, silver and gold, with gold being the top. To achieve these ratings, lots of things have to be put into place to ensure you achieve them.   By having Silver accreditation though, FORS believe that “you employ good practice and comply with the requirements laid out by the FORS Standard.”  It also means that we’ve added some additional safety measures to our fleet, too. These include cameras and proximity sensors.   What does that mean for me, though?  For you, it means that when you order with Multifix, you can rest assured that our fleet and drivers have been proven to be safe, well-trained and efficient by an independent regulator.   It means that you can order with us knowing that your delivery will be reliable and that the route planning for it to get to you will be done with care and diligence.   Pushing for more  Having Silver accreditation from FORS is a huge badge of honour for us, but we aren’t content with just settling. In accordance with FORS requirements, we are always looking at ways we can improve.  Our Multifix fleet of vans go all over the country carrying valuable goods for projects. To see where they deliver to, click here.  

Read more → 2 min read
Article
How the Multifix customer portal is the management tool you need

A common misconception regarding the Multifix customer portal is that it is only for placing orders. It’s great for doing that, but that’s just one of its features.   In fact, the portal can help you greatly from a management perspective and really help you save a lot of time in the process, with a lot of valuable information readily available.   In this article, we will go through three of the ways that it can be the management tool that you need, thanks to some of its features.   You can track your order and get an accurate ETA  Once you’ve made an order of anything, all you want to know is when is it going to turn up. Construction is no different, but finding out can be a bit of a faff.   However, with the customer portal, finding out is incredibly easy. With a few clicks, you can see exactly when your delivery is going to turn up and can plan accordingly.   All you have to do is click on the van icon by your order under the Despatched tab and you’ll get a screen giving you an ETA and a delivery progress bar.   It’s worth noting that you do not need to have placed an order on the portal to have access to this feature. Getting an ETA will be available to you, no matter how you order.   Of course, if something happens on the road, you can also see that and factor it in. You also have the option to live track our drivers, so you can see exactly where your delivery is!  Our drivers will still call you 10 minutes before they’re due to arrive to give you a heads up, but knowing when they’re set to arrive can be a huge help.  To see how to track your order, you can watch a short video on how to do so here.   You can access proof of deliveries and invoices  Searching for a proof of delivery to check an invoice can be hugely frustrating and time-consuming, but the portal has something in place to help with that.   With the portal, you can access all your proof of deliveries (PODs) and invoices with relative ease, containing all the information that you need.   Through the portal, you can either download a PDF copy of either a POD or an invoice, or you can print off a copy straight away.   While you still may need to print off copies for your records, it won’t be a disaster if you lose one, as you can download as many copies as you need from the portal.   You can see how to do so by watching this video.  You can set up spending limits   There’s a lot to juggle in a managerial role and that can be difficult to stay on top of, but the portal can be of a huge help to you in that regard.   One way of doing so is setting up spending limits, which can help improve cost control, mitigate risks and stop impulse purchasing.   Through the portal, you can put spending limits on your account, which gives you a great deal of control from a managerial perspective, while also reducing unnecessary spending.   Having that element of control as a manager can only be a good thing and is something that the portal can provide with very little fuss.  To find out how to set up spending limits, click here for a video explanation.   Making your day-to-day easier   One of the main reasons we created the portal is because we wanted to make things easier for you – to save you time and to make things more efficient.   We fully accept that some people don’t wish to use the portal for ordering and that’s fine. We understand it isn’t for everyone and we wouldn’t want to put a barrier in the way of your great relationships with our team.   However, we do believe in its ability to be an outstanding managerial tool and the three reasons listed are perfect proof of that.   If you would like to find out more on how the customer portal can help you, read this article on how it can make your life easier.  

Read more → 4 min read
Article
Do I get a dedicated team if I work with Multifix?

Taking the decision to work with Multifix is one that we hope will be very beneficial and productive for you. That is certainly what we will strive to deliver for you, as standard.   But aside from our reliable delivery service and extensive range of products, what do you actually get by having Multifix as a supplier? More specifically, do you get a team that will work with you to achieve your goals?  In this article, we will explain the type of support that you get from us when you join Multifix and highlight what team environment you can expect to find yourself in.   So what happens when I decide to work with Multifix?  Regardless of whether you’re in Carpentry, Brickwork or a Fire Stopping Contractor, you will be given a team to support you when you join Multifix.   This consists of a Customer Service Specialist, an Account Manager and a Business Development Lead.   All three of these people will be working with you to make sure that you get the very most out of your Multifix partnership and will be on hand to answer any query you have.   Your first point of contact would be the Business Development Lead, who will sort out your prices for you and deal with any issues you may have when you onboard with us.   After that, the Account Manager will be your point of contact for anything more technical or for any enquiries that you may have.  Finally, if you need to order something and you aren’t using the portal, then your best point of contact will be the Customer Service Specialist.   The only sector this is different for is if you’re a Fire Stopping Contractor, in which case you’ll have the services of an Account Manager and a Customer Service Specialist at your disposal.   Experts to cover all bases  The reason why we share the load between multiple people is for a few reasons, but mainly so that you aren’t just limited to one person for all your queries.  If you only had one point of contact, they could be on another call, away from their desk, ill or on holiday, which would leave you somewhat stuck as a customer.  We don’t want that for you, so we give you multiple points of contact, all of whom can help you beyond their specialist roles if the need arises.   We’re proud to have a number of knowledgeable experts within our team and having access to three of them at any point can boost efficiency.   Putting you first  One of the core principles of the company is to treat our customers with the utmost respect. We like to have strong relationships with our customers, including being on first-name terms, as we feel this is more personal.   By assigning you with a team of three keen to help and informative experts, we feel this goes a long way to securing that, in addition to giving you everything you need.   If you would like to speak to us about working with Multifix, we’d love to take your call or email. You can find out how to get in touch with us here.  

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Article
Delivery and collection – what we offer

When it comes to work, convenience is a huge aspect. There are naturally things you can’t control, but everyone tries to make what they can control convenient.   That applies to ordering as well, as while that process can be as convenient as possible, how you receive it may not.   That is why we have both delivery and collection options available, but which is best for you? And how quickly can we turn things around? In this article, we’ll seek to clear up everything you need to know about delivery or collection.   What delivery options do I have available?  Depending on where you’re located in the UK, our method of delivery varies, If you are inside our geographic area, then it will be our own vans that deliver your goods.  We are very proud to offer a reliable delivery service, with 75% of deliveries arriving before midday. In addition, we also offer next-day delivery, to help you get what you need faster.    You can see where we deliver to here, but please note that we are always looking at ways in which we can expand our geographic reach. As such, keep an eye on that link as we will put any changes there.    Our drivers will give you a call when they are 10 minutes out and will also insist on a signature upon arrival to sign over the goods. They will also take a photo of the items when they have been successfully delivered, as proof of delivery.   In addition, via our customer portal, you can live-track your delivery. This will give you a rough estimated time of arrival, so you can plan your day accordingly.   If you are out of our own-van delivery area, then we will still ensure your goods are reliably delivered to you, as we have partnered with a pallet network. This will also be live-tracked and the pallet drivers do normally call in advance like our own drivers do, however this isn’t something we can guarantee.  What happens if I want to collect my items?  If you wish to collect your items, that is absolutely fine. In fact, if you are able to do so and you are based in London, this is possibly a more effective way of getting what you need, especially if you’re in a hurry.   The address for our warehouse is Trinity House, 111 River Road, Barking, Essex, IG11 0EG.   In order to do this though, it is best to get in touch with us over the phone, even if you order via the portal. On the portal, it’s possible to set your sender address as the Multifix warehouse, which immediately alerts our customer service team so they can make it a click and collect order.   However, it’s best to still get in touch over the phone, so that we can best guide you. We don’t want you turning up and waiting for a while, because the wait is determined by what you’ve ordered.   Generally speaking though, we can have most orders ready and processed for you an hour after you hang up the phone with us. Naturally, if it’s a large order, it may take a bit longer to collate.  When you arrive at the warehouse, there is a signposted collection point for you to go to. This is located by the side shutter with the ramp. When you get there, someone will be on hand to take your query.   Determining what’s best for you  Ultimately, it’s about convenience for you. If you’re passing through or live nearby, it may be better to come and collect.   However, you may not have time to do so, even if you do live nearby. In this instance, delivery will be your best bet. What’s important to us though is that you have the option to do either.   If you would like to get in contact with us at Multifix to discuss either delivery or collection, you can do so by clicking this link.  

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Article
Just how much impact has Brexit had on UK construction?

It’s been nearly a decade since the British public made the decision to leave the European Union and we continue to feel the impact of that every day.   In terms of industry though, the UK construction industry has certainly had some notable changes since the referendum, which have brought their own challenges.   In this article, we will take a look at how things have changed since the vote in 2016 and how those changes impact the UK construction sector.   Construction costs have shot up  Things have gotten a lot more expensive for people in UK construction since the decision to leave the EU and at an alarming rate, too.   As reported by The Guardian, data analysis from both the UK Department for Business, Energy and Industrial Strategy and Eurostat, the central EU database, showed that the cost of materials, including steel, cement and timber, rocketed up by 60% between 2015 and 2022.   Rising costs affected everybody in Europe, be it from the Covid-19 pandemic or general supply chain problems, but the UK was stung the most. For context, in the same period, the average rise for EU countries was 35%  The reason for the 25% increase compared to the average rise across EU countries comes down to things like added costs, admin or bureaucracy and it is smaller firms who will feel the pinch a lot more.   Across the same time period and according to the same data analysis, the cost of labour also soared – in the UK, it rose by 30%.  This is also significantly more than other EU countries. For comparison, Denmark and the Netherlands saw their cost of labour rise by 14%.   There’s been a notable shortfall in the UK labour force  It has been estimated by a thinktank that 330,000 people have left the UK labour force since Brexit, which includes the construction industry.   As a result, the situation has gotten pretty dire – so much so, that in July 2023, the UK government relaxed visa rules for foreign builders to try and combat this.   Jobs such as bricklaying, carpentry, roofing and plastering, amongst other construction jobs, were all added to the ‘shortage occupation list’, which offers a huge incentive to those from abroad.   If you have a job role on the shortage occupation list, you are eligible for 80% pay in addition to a skilled worker visa and a lower application fee, assuming you have a sponsored job offer and can speak English.   As per UK law, employers are allowed to offer 80% to EU migrants instead of the full 100% they’d have to pay domestic citizens, if they are filling a job listed on the shortage occupation list.   Construction worker shortages have always been problematic, but not quite on the post-Brexit level. Since Brexit, EU workers need a visa to work in the UK, which became a major issue after Covid-19, when a lot of EU construction workers returned home.  The change will no doubt help with the dwindling figures, which is great for the construction industry.   Making the most out of challenging circumstances  The construction industry, perhaps more so than any other industry in the UK, has always found a way to be resilient in the face of adversity. It is determined, dogged and strong.   In a post-Brexit world, that is no different. The challenges are very much real and have a big impact, but those in UK construction still find a way to deal with it as best they can and bounce back.   If you would like to read more articles on construction, you can find several – in addition to videos – on our Expert Hub. You can find that here.  

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Article
Apprenticeships at Multifix – the story from those involved

Cameron Duke, our Accounts Apprentice, is currently undertaking an AAT (Association of Accounting Technicians) Level 2 in Accounting and has opened up about his experiences with the scheme.   How did the apprentice opportunity open up for you at Multifix?  I was at school looking for apprentice opportunities to progress in accounting and after looking at multiple websites, I noticed there was a listing for an apprentice scheme in the course I was looking to take. After that, things went from there!  What made you go for an apprenticeship instead of going to college or university?  I spoke to family members that are in an accounting role, so my uncle is a taxation specialist, while my nan and my aunt both work in accounting or finance related roles. They advised the course to take and to go through work experience as it’s more valuable than going to university.  With the courses I will partake in, I’ll come out with the same qualification that I’d have received going to university by the time I’m 21, which will hopefully be a chartership in accounting through the ACCA (Association of Chartered Certified Accountants), or the CTA (Chartered Tax Adviser).  I’ll also have no debt and I’d have six years’ worth of work experience with the same relevant qualifications.   How do you find juggling your coursework and your actual work?  It’s fine, it can be tricky at times with what’s needed from the course as it requires a lot of time and effort, but luckily I have day release once a week, which lets me focus solely on that coursework.   Multifix don’t have to do this, but they do so to try and better the course for me.   You mentioned the day release, but how else do Multifix support you on your scheme?  They fund the course and they provide the work alongside it, too. For the ACCA and CTA, which are the chartership courses I’ll look to partake in, you need three years of work experience in an accounting or finance-related role, so that helps a lot towards that.   How have you found the exams?  They’re manageable, but the pass rates do differ. I’ve passed all the exams I’ve sat and the most recent one, which was a costing exam, I achieved 95%. Overall, I’m working towards a distinction, so all is going well.   What are your personal aspirations from the apprentice scheme? The experience and knowledge can then lead to me working in practice and hopefully, I’ll eventually own my own practice. I’d love to have my own firm specialising in both taxation and audits and insurance.  What advice would you give to anyone looking for an apprenticeship?  From my own personal experience, I’ve generally found it easy to balance studying with my work. I think it has been the right choice for me, but I think people should do what’s best for them and go for it if it’s of interest to them.  

Read more → 3 min read
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